Receptionist & Administrative Assistant for Access and Diversity

Job Title: Receptionist & Administrative Assistant for Access and Diversity
Department: Admissions
Classification: Non-Exempt
Grade: 8
FTE/Working Schedule: 1.0

Position Overview:

Reporting to the Associate Dean and working in close concert with the Access and Diversity team, the Receptionist & Administrative Assistant for Access and Diversity is a full-time position charged with warmly, professionally welcoming a bright, diverse range of visitors to campus (~60% of FTE). In close coordination with their supervisor, this position also supports programs and initiatives emerging from the Access and Diversity team (~40% of FTE).

Essential Job Functions/Responsibilities: 

• Serve as a primary public-facing receptionist, with attention to:
  • Front desk reception, including check-in, itinerary coordination, and answering visit questions;
  • Answering phone calls and fielding email inquiries in the general inbox on a daily basis;
  • Coordinated communication to ensure visitors, student ambassadors, divisional colleagues, and other campus partners understand their roles and responsibilities
  • Scheduling and/or support for group visits
  • Ensuring accuracy of data entered within Technolutions Slate
• Supports visit and event programming events and initiatives, in consultation with the Visit Experience and/or the Access and Diversity teams
• Perform general office tasks (eg, compose routine correspondence, copying, collating, making deliveries, general office errands, etc)
• Works to create and encourage an open, welcoming, and inclusive environment in admissions that actively supports students and their families to appreciate and grow with Carleton’s academic and cultural life and deep tradition in the liberal arts.
• Coordinates special projects/tasks and/or provides assistance to divisional programming and events as assigned.

Supervision Received and Exercised: 

• Reports to the Associate Dean of Admissions – Visit Experience

Education/Experience/Skills: 

Required: 

• A bachelor's degree with one year of experience or 3-5 years of full-time similar office experience.
• Proven word processing skills.
• Polished interpersonal skills and ability to make all visitors feel welcome and heard.

• Ability to multi-task in a fast-paced, high-volume environment and to think on one’s

feet.

• Ability to work independently as well as part of a team, including a willingness to work extended and weekend hours during peak periods.
• Strong organizational, administrative, and time management skills in order to manage multiple projects and tasks.
• Enthusiasm for supporting a student body that is broadly diverse with regard to gender, race, ethnicity, nationality, socioeconomic status, sexual orientation, and religion, among other factors.
• A commitment to strengthening inclusion, diversity, and equity at the divisional and institutional level.
• Excitement to learn, innovate, and grow skills to match evolving needs, including an openness to staff and supervisor feedback.