Assistant Director, Student Financial Aid Operations ??? Fiscal Management

Assistant Director, Student Financial Aid Operations ??? Fiscal Management

POSITION DETAILS

TheAssistant Director, Student Financial Aid Operations ??? Fiscal Management supports federal loans and grants processing for CUNY???s 25 colleges and divisions. CUNY, the nation???s largest urban public university, serves more than 225,000 degree-seeking students, many of whom depend on financial aid. Ensuring accuracy and timeliness is crucial to their success.

Reporting to the Associate Director of Student Financial Aid (SFA) Operations ??? Fiscal Management, the Assistant Director ensures quality service to the colleges and assures delivery of accurate and timely payments to students. The incumbent also troubleshoots system issues, reconciles data with US Department of Education systems, and assures operational compliance with Federal Title IV, State, City, and institutional guidelines for financial aid, scholarships, and grants.

Duties include, but are not limited to the following:

• Examines fiscal records, student accounts, and related data for federal loans and grants, and resolves discrepancies with the University and the US Department of Education systems.
• Coordinates the disbursement, drawdown, and excess cash process for Title IV funds for the University.
• Maintains a strong working knowledge of Federal financial aid programs, policies, and regulations.
• Performs data analysis, reviews reports as needed, and prepares backup documentation for audits.
• Researches and evaluates issues raised by Colleges concerning processing, errors, enhancements, and coordinates the communication of issues to appropriate technical and operations staff, committees, and management; monitors issues through resolution.
• Assists with updating fiscal limits to allow the disbursement, Perkins Loan inquiries, and reconciliation.
• Attends and represents the department at various council meetings.
• Coordinates, develops, and updates training and resource materials for the Colleges.
• Interacts with the Colleges, Central Office staff, internal and external auditors, and administrators as appropriate.
• Provides support for daily functions by running various processes and communicating with College staff as needed.

NOTE:

Until further notice, this position is eligible for a hybrid work schedule.

QUALIFICATIONS

Minimum

Bachelor's degree and four years' related experience required.

Preferred

The ideal candidate should demonstrate or possess:

• Experience working in financial aid and/or bursar environment
• Experience with PeopleSoft Campus Solutions modules (or similar processing technology) and database management programs
• Knowledge of financial aid Title IV regulations and programs
• Proficient in Microsoft Office applications
• Detail-orientated with strong analytical, technical, and research skills
• Organizational skills to plan and manage a large workload, conflicting priorities, and strict deadlines
• Ability to maintain integrity and confidentiality

CUNY TITLE OVERVIEW

Supports CUNY campuses with Financial Aid systems, processes, data, and related issues.

• Assists with financial aid systems, including implementation, data quality, training, and troubleshooting
• Supports the implementation of new policies and procedures
• Serves as a liaison among different constituents involved with financial aid issues
• Understands and assures compliance with CUNY, state, city and federal rules and regulations
• Conducts special projects and creates analyses and reports
• Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

The salary range is $70,238 - $79,188, commensurate with education, credentials, and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study, and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS\HRAM\FL.HRS\CG\SEARCH\FL.GBL?Page=HRS\APP\JBPST\FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=28919&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service ???>Careers

CLOSING DATE

October 05, 2024

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

Location

Central Office