Southeast Security Manager II

Position responsible for managing the security programs at a Memorial Hermann Hospital campus and is accountable for the operations and development of security support services at assigned campus, including the management of security staff. Directs and/or supervises security programs for larger facilities with more than 750,000 square feet and with more than 20 security FTE’s.

Principal Accountabilities

• Remains visible and interfaces directly with administration, property managers, physicians, employees and customers in a manner which reflects Memorial Hermann’s purpose and values. Provides personal protection to VIP’s, Memorial Hermann senior leadership and employees.

• Ensures compliance with all Security codes, licensing, and reporting requirements required by JCAHO or State/local regulations. Conducts follow-up investigations on reported security incidents and implements performance improvement initiatives when required. Provides personal protection to VIP’s, Memorial Hermann senior leadership and employees.

• Keeps customers and managers informed and involved; constantly monitors and evaluates services on an ongoing basis.

• Participates in budget preparation, analyzes financial statements and takes necessary actions to control and reduce costs. Ensures adequate supplies are available and within budget constraints for assigned unit.

• Hires, coaches, and terminates staff; remains objective when dealing with issues; seeks input and provides consistent and timely feedback; remains accessible and visible to staff; communicates consistently with staff; coordinates and participates in security training and development programs; responsible for coordinating and maintaining security coverage and assisting supervisors with staff scheduling.

• Serves as rotating on-call supervisor for security.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.