Academic Advisor (UPDATED)
The Academic Advisor for the Title V DHSI Grant provides comprehensive and holistic academic advising for incoming and current students on general education, program requirements, and institutional policies. Guide students in academic exploration and the processes involved in major selection. Contribute to the development of departmental resources, to assist advisors in delivering quality advising services, designed to meet the needs of diverse student populations. Continually resolve student inquiries and concerns, to ensure satisfaction and success in the educational experience. Participate and collaborate in developing student programming that supports student success and retention. This position is federally grant-funded until September 30, 2028, with the intention of extending with institutional funding.
Work Location: Doheny Campus (Downtown Los Angeles) and Chalon Campus (West Los Angeles)
Start Date: Immediately
Applications Deadline: Open until filled
Position Hourly Rate Range: $23.00
Hiring salary can be above the posted pay range if candidate's qualifications are determined to be above the minimum requirements of the position description.
Duties and Responsibilities:
- Advise assigned student caseload and drop-ins on academic requirements, policies, and classes specific to their educational needs.
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Maintain confidential student files and records, documenting all pertinent academic information within the university systems, while upholding FERPA regulations. This includes removing advisor restrictions to enable student enrollment.
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Assist with university/departmental retention efforts through building and maintaining advisee relationships, tracking progress, and continual outreach/early intervention.
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Respond to student concerns/inquiries, and refer students to appropriate campus resources, including Counseling and Psychological Services.
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Support, mentor, and guide students through the college transition by helping them navigate campus departments such as financial aid, student accounts, career and professional development, and residence life.
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Update student files and maintain workflow in Perceptive Content, the document imaging system.
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Serve as an essential resource for exploratory/undecided students.
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Monitor and assist in development of Academic Advisement webpages, with current information on programming, academic policies, and services available.
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Assist with advising activities in relation to new student events/orientations including presentations, collaborating across departments, and advising students from several disciplines.
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Collaborate with advisors and Advisement leadership on the creation and presentation at Academic Advisement Success Sessions (virtual and on campus), throughout the academic year.
Other Duties and Responsibilities:
- Responsibilities includes working some nights and weekends.
- Position includes occasional travel between Chalon and Doheny campuses.
- Perform outreach and Advisement related activities as directed.
- Perform other job-related duties, as assigned.
Job Requirements:
Knowledge:
- Understanding of academic policies and degree requirements in higher education.
- Understanding of the different advising theories and standard student retention practices across higher education, particularly within smaller university settings.
- Knowledge of the California Community College system.
- Strong working knowledge of computers and word processing, spreadsheets, database, and/or other software applications.
- Working knowledge of WEB UI Colleague, Transfer Evaluation System (TES), Articulation Agreements, and Perceptive Content system preferred.
Abilities and Skills:
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Effectively organize, prioritize, and handle multiple tasks to meet established deadlines.
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Exercise sound judgment and decision-making.
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Discretion with confidential information.
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Analytical, detail-oriented, and accurate.
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Understanding of, and sensitivity to the needs of a small, private, and diverse university environment.
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Ability to easily build rapport and work well with diverse student populations, staff and faculty.
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Ability to manage stress and be adaptable.
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Customer service orientation. Present information accurately and clearly to students, MSMU colleagues, and constituents.
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Ability to collaborate and form connections with colleagues to promote a positive working environment.
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Maintain time management and adherence to departmental goals.
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Strong oral/written communication, interpersonal, and presentation skills.
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Computer and data entry skills.
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Innovative and creative.
Education:
- Bachelor's degree required.
- Master's degree in Higher Education, Psychology, or related fields preferred.
Experience:
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Minimum 2 to 5 years' experience in an academic setting, preferably in Academic Advisement or an Academic Affairs office.
Additional Information:
To apply, visit http://msmu.interviewexchange.com/jobofferdetails.jsp?JOBID=184076
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