Department Administrative Lead, Division of Social Work

The Division of Social Work at Dana-Farber Cancer Institute has an opening for a Department Administrative Lead. Reporting to the Administrative Director, Social Work in the Department of Supportive Oncology, the Department Administrative Lead works closely with division and department leadership and administrative staff to manage the daily administrative operations of the division/department. The Administrative Lead is responsible for the supervision of administrative and/or scheduling support personnel within the Division(s) to ensure the timely and efficient care of patients and families by the providers.

If you are interested in this position, please submit a resume and cover letter detailing your interest and qualifications for this role.

This is a full-time, 40-hour-per-week position. It is a hybrid position with an on-site location at Longwood Medical Center in Boston, MA. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI).  

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

• Manages the day-to-day administrative operations of the department. Oversees established administrative processes and procedures, such as payroll, expense invoicing/payables, electronic and manual filing, support to the management team and supply inventory/purchasing.
• Supports department information systems and provides training, reporting and data management.
• Coordinates and maintains schedules for staff and leadership, department meetings and other related events.
• Supervises and provides management to other administrative staff, including hiring, training, and performance management. Prioritizes and directs staff activities based on departmental goals and objectives.  
• Onboards new team members. Tracks and monitors new hire milestones, training and competencies as applicable.
• Manages and monitors various aspects of the department operating budget, which may include salary rosters, FTE allocations, administrative cost centers, gift accounts and grants. Prepares and distributes department financial reports.
• Supports compliance and regulatory activities, as needed.
• Supports internal and institute facing written communication, as well as provides departmental information to multiple audiences.
• Coordinates and supports department staff related activities, which may include annual performance evaluations, personnel change forms, education accreditation tracking and communication.
• Provides project coordination for departmental initiatives.
• Provides or coordinates administrative support for department leadership, including but not limited to scheduling, travel arrangements, presentations, managing various department meetings and other related tasks. May support senior leader(s).
• Performs other duties and projects, as required.

Minimum Qualifications:

• Bachelor?s degree in business administration, Healthcare Administration or related field. Relevant experience may substitute degree.
• 5 years of office administration, budget support and/or administrative support experience in a healthcare setting.

Preferred Qualifications:

• Project management experience preferred.

Knowledge, Skills, and Abilities Required:

• Excellent interpersonal, oral and written communication skills
• Excellent organization skills and attention to detail
• Strong critical thinking and problem-solving skills
• Excellent customer service skills and the ability to interact professionally with peers, leadership and external contacts
• Ability to prioritize, multitask and meet deadlines
• Ability to work with diverse groups of people in an environment of frequently changing priorities and deadlines
• Ability to work independently
• Ability to foster teamwork and motivate others

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEOC Poster