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Senior Manager, Learning Management and Customer Experience
American Pharmacists Association
Senior Manager, Learning Management and Customer Experience Washington, D.C. The American Pharmacists Association is the largest association representing pharmacists in all practice settings in the United States and is the only organization advancing the entire pharmacy profession. Our expert staff, and strong volunteer leadership, including many experienced pharmacists, allow us to deliver vital leadership to help pharmacists, pharmaceutical scientists, student pharmacists, and pharmacy technicians find success and satisfaction in their work while advocating for changes that benefit them and their patients. From our headquarters in Washington, D.C., APhA prepares members to thrive at every career stage and in every pharmacy setting with world-class continuing education, transformative events, unique practice tools, and timely solutions to complex challenges. We’re committed to helping them deliver outstanding patient care, receive due recognition, and work at a full scope of practice. APhA advocates to give pharmacists a voice in decisions that affect their future while promoting their undeniable value to health care teams. Our goal is to facilitate pharmacists’ delivery of the highest quality patient-centered care.
Collaboration- We strive to produce meaningful products and services in the spirit of trust and partnership throughout the organization. To achieve success, we are flexible, adaptable, open-minded, cooperative, and inclusive. Accountability- We strive to meet the highest standards of ethical behavior. Equity, integrity, transparency, and personal responsibility drive everything we do. We are good stewards of organizational and human resources, and we are champions for our members and colleagues. Respect- We are committed to seeking to understand others’ perspectives and appreciating our differences; treating others with consideration, thoughtfulness, and empathy; recognizing, acknowledging, and supporting each other; being fair to and supportive of our colleagues; attentively listening, and communicating tactfully and sensitively. Excellence- We strive to deliver high-quality, innovative, and best-in-class products and services that offer high value to members and stakeholders. We embrace a culture of continuous learning and improvement. WHAT YOU’LL DO
LOCATION: Washington, DC – Hybrid, two days a week in the office (Tuesday & Thursday)
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WHO WE’RE LOOKING FOR Experience and Education required:
Skills, knowledge and abilities required:
APhA does not make hiring decisions on the basis of race, color, creed, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, veteran status, religion, political affiliation, or any other characteristic protected by state, federal, or local law. Applicants must be currently authorized to work' in the United States on a full-time basis. |
Additional Salary Information: MORE ABOUT US APhA offers a comprehensive and competitive compensation and benefits program that includes: A salary that commensurate with experience Hybrid Work Schedule (T/TH in office) Medical/Dental/Vision Insurance Employer paid Life, AD&D, and Short-Term Disability Insurance Traditional & Roth 401(K) plans with employer match Fourteen paid holidays Four floating holidays Generous Paid Time Off Policy Paid Medical Leave/Paid Family Leave/Paid Parental Leave Commuting Benefits Professional Development Funds
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