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Administrative Associate II, Healthcare Careers
Frederick Community College
At Frederick Community College we proudly serve the educational needs of our students, help develop the economic vitality of our local communities, and enrich the lives of Frederick County residents. Each year, more than 16, 000 students take a diverse scope of courses at Frederick Community College, located in Frederick, Maryland. Our vast range of courses includes quality instruction in more than 85 degree and certificate programs as well as workforce training and continuing education to meet the needs and interests of our community members. FCC proudly embraces and showcases academics, arts, athletics and more to provide pathways to success for all students. Each year we provide direct service to thousands of residents and indirect services to countless more. We credit our ability to deliver these services to the strength and commitment of our people. We invite you to explore all that we have to offer! Relocation Provided?: No Position Summary: Position Summary: The Administrative Associate II, Healthcare Careers supports Continuing Education and Workforce Development (CEWD) students, faculty and staff by ensuring timely and accurate action to meet student, and faculty needs and college requirements through team-oriented support. Primarily supporting the programmatic areas of the Healthcare Careers program, the Administrative Associate II is cross trained to work as a contributing member on projects or tasks to support Academic Affairs and Continuing Education and Workforce Development objectives. This position will demonstrate the ability to use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace. Essential Duties and Responsibilities: The following are the functions essential to performing this job: 1. Provide administrative support to assigned program manager(s) and coordinator(s), including scheduling, telephone calls, basic correspondence and email communications. Correspondence may include letters, contracts, proposals, or other documents. 2. Provides extensive customer support to a diverse population of students, adjunct faculty, contract training clients, visitors, and administrators. Includes providing general information to students regarding CEWD Healthcare courses. 3. Serve as point of operational support for contract training courses. This includes, but is not limited to, processing contracts, setting up classes, maintaining class registrations, fielding calls from community partner staff, and invoicing. 4. Organize, order and coordinate use of required material, equipment or supplies for instruction. 5. Maintain appropriate faculty and student information, curriculum or other records using standard office practices and FCC procedures. 6. At the direction of the program manager, prepare, send, and route adjunct faculty hiring and documents to include letters of assignment. 7. Communicate class details such as titles, dates times, locations, web passwords, to students and instructors and FCC team members as well as class changes and cancellation decisions to all appropriate parties using standardized CEWD practices. 8. Prepare, distribute, and track completion of instructor packets including administrative instructions, rosters, grades and evaluations. 9. Prepare and track purchase orders, vouchers and other procurement tasks for assigned program areas using the PeopleSoft Financials system. 10. Submit contract invoice information to accounts receivable and monitor invoicing and payment data for accuracy. 11. Accurately enter data for class schedule into Lumens and/or PeopleSoft. 12. Utilize PeopleSoft campus solutions and/or Lumens to maintain and record student grades, verify student enrollment and other information as needed. 13. Utilize FCC databases (including PeopleSoft and Lumens) to run financial, enrollment and other data reports. 14. Serve on work groups, search committees and other FCC teams. 15. Serve as program liaison with other campus departments. 16. Communicates with external partners/credentialing agencies as needed. 17. Interpret and adhere to academic policies and procedures, administrative business processes, and FERPA regulations. 18. Perform other duties as assigned. Salary: $27.29 - $30.02 hourly FCC offers a generous benefits package which includes medical insurance, dental and vision plans, waiver of FCC tuition for employee and eligible dependents, tuition reimbursement, generous leave benefits, retirement plans, and more! Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. Frederick Community College, an equal opportunity employer, values campus diversity in students and staff and encourages members from historically under-represented groups to apply.
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