Location: Chicago, IL Job Description: Serves as the lead office manager, relieving Director(s) and Access Coordinators by consistently overseeing the administrative details of the day-to-day operations for SDS unit. Serves as a Human Resources Partner for SDS; Provides oversight for student, staff, and contractor employment practices; screening applicants; coordinating interviews; assisting with onboarding for student employees and/or staff; processing and approving contractor invoices. Manages the SDS general email account(s) pertaining to all associated work assignments. Oversees the management of the physical office space, including ordering equipment and office supplies, as needed. Assists with scheduling diverse and complex appointments, meetings, and travel arrangements for Directors, as needed. Answers calls, covers the front desk, greets visitors. Triage calls and urgent matters, bringing them to the attention of Directors, Access Coordinators, and campus partners. Assists access coordinators with administrative duties, as needed. Develops and disseminates all program communications to stakeholders. Ensures that all accommodation services and equipment are provided in a timely and effective manner for eligible students and/or SDS staff and provides timely confirmation of those services to all pertinent parties. Organizes and oversees all SDS events, special projects, retreats, PAALS funds, and surveys; Supports with the management of all departmental databases and records management, as needed. Manages the development of SDS key performance indicators (KPIs), policies, and standard operating procedures that reflect industry best practices. Regularly maintains the AIM student-tracking database. Collects and contributes to SDS data collection for quarterly and annual reporting requirements. Serves as a liaison to the University community regarding administrative issues such as finances, non-academic personnel, and communications. Prepares financial and/or administrative reports; contributes and collects data for all SDS reporting requirements, as necessary; assists the directors and access coordinators in managing the budget, monitoring and reconciling accounts, invoices, and purchases. Provides administrative support for a leader. Stays informed of activities relating to programs and initiatives, apprising the leader of issues when deemed necessary. Coordinates information flow from the leader's office. May initiate correspondence and other written materials under one's own signature or for the leader's signature. Triages emails and telephone calls for action. Resolves a combination of routine and complex inquiries. Performs other related work as needed.
Preferred Qualifications Education: - Associateâ™s degree or higher.
Experience: - Three or more years of experience working in an office; preferably in a university office setting.
Technical Skills or Knowledge: - Work on multiple projects simultaneously, set priorities, and meet deadlines.
- Demonstrated competency in Microsoft suite (including Word, Excel, Publisher), Google Suite, Box and other administrative software applications.
Preferred Competencies - Demonstrated experience with complex decision-making.
- Attention to detail.
- Organizational skills.
- Oral and written communication skills.
- Demonstrated interpersonal skill in dealing with sensitive and complex issues.
- Work independently with a high degree of initiative.
- Maintain confidentiality.
- Ability to quickly learn software database programs.
- Demonstrated understanding of disability access and awareness.
- Interest in working with individuals of diverse abilities and backgrounds.
Application Documents - Resume (required)
- Cover Letter (preferred)
- List of Three References (required)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637. |