Employment Standards Sufficient education, training and experience to demonstrate the possession and direct application of the following knowledge and abilities. Training and Experience Note: The required knowledge and abilities are typically attained through training and experience equivalent to possession of a Bachelor's degree. Relevant experience can substitute for education on a year-for-year basis. Relevant experience includes experience performing analytical, administrative, lead, supervisory, or management duties, which include interpreting rules and regulations, gathering data and formulating recommendations, and report writing. AND Five (5) years of analytical, administrative, lead, supervisory or management experience which includes duties interpreting rules and regulations, gathering data and formulating recommendations, and report writing; two (2) years of which must be at the journey level. A Master's degree can substitute for one (1) year of the required experience. Special Requirements Specialized program knowledge may be required in addition to the generalized administrative/supervisory experience when it can be demonstrated that: - it is an absolute necessity for the successful operation of the program;
- that the Program Manager will be held accountable for this specialized knowledge; and
- that subordinate program staff will not be able to provide the subject matter expertise that is required.
Note: The knowledge, skills and abilities listed below indicate the common aspects of the three levels of the Program Manager Series. However, for recruitment purposes, a potential candidate will be rated on ability to perform at a specific level as outlined in the allocation factors. In appraising experience, more weight will be given to the breadth rather than depth of pertinent experience and the evidence of the candidate's ability to assume and fulfill the responsibilities of the position at a designated level. Some positions may require Live Scan screening as part of the background check process. Knowledge of: - Program development and evaluation;
- Techniques of organizing and motivating groups;
- Personnel management techniques;
- Methods of administrative problem solving;
- Principles of organization and administrative, fiscal and program management;
- Principles of employee supervision, training and development;
- Community and agency consultation methods and procedures;
- Computer applications, including but not limited to: word processing, spreadsheets, data base management software, presentation and electronic mail software.
Ability to: - Plan, organize, control and evaluate a public service program;
- Manage initiatives, collect and analyze data for the purpose of evaluating services and or programs;
- Plan and assign workloads clearly and effectively;
- Train, develop and motivate staff;
- Deal effectively with a variety of government and community officials;
- Speak effectively in public;
- Integrate the activities of a program to attain program goals;
- Prepare and review reports;
- Develop and recommend effective courses of action;
- Develop and effectively utilize all available resources;
- Establish and maintain program's objectives, priorities and policies;
- Consult with and advise top administrator on the activities and status of the program;
- Develop short and long range budget plans that accurately reflect program needs.
- May require the ability to apply the tools of a specialty subject area.
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