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Broadband Plant Technician/Apprentice
Bartlett Electric Cooperative, Inc.
Position Summary:
This position will participate with the installation, maintenance, troubleshooting, and repair of overhead and underground fiber optics and communications equipment.
Essential Functions of Position:
7. Performs routine and non-routine work from an aerial platform (bucket
8. Possesses knowledge of survey and staking procedures for overhead and 9. Is responsible for the accounting of materials used for a job. 10. Familiar with RUS specifications as to framing, pole hole depths, anchor settings, tamping, and pole alignment. Is also familiar with specifications as to stringing, sagging and tying-in wire. Performs these duties in accordance with specifications with minimal supervision.
11. To the extent possible, ensures that the contracting companies use correct notification, clearance, material, and installation procedures. Ensures that maximum safety, economic benefit and public satisfaction are
12. Assists in patrolling BEC distribution and fiber facilities checking for defective materials, defective equipment and/or unsafe conditions and notifies the Broadband Plant Foreman of problem areas.
13. Inspects completed work to ensure it has been done to specification, in compliance with all safety policies/procedures/codes. Ensures substandard construction or defects on the system are found, repaired and documented to minimize exposure, maximize safety and limit legal
14. Ensures maintenance needs on the system are found, repaired and documented to minimize complaints, maximize safety and limit legal
15. Monitors and documents restoration of service delivery as a result of power outages and resolves service complaints using procedures which ensure maximum safety, economy, restoration, and customer
16. Complies with all Bartlett Electric Cooperative, Inc. policies and procedures, safety rules, RUS specifications, NEC, NESC, federal, state, and local regulations and
17. Investigates customer service complaints and takes necessary measures to correct whatever trouble exists.
18. Makes every effort to serve all customers/subscribers courteously, efficiently and fairly and to satisfy their complaints or inquiries, if possible. If unable to do so, refers them to the proper persons.
19. Responsible for overseeing assigned vehicles, tools and equipment and to ensure that such tools, equipment and vehicles are inspected, operated and maintained in proper
20. Understands and complies with all Department of Transportation (DOT) rules and regulations, including Drug and Alcohol
21. Acquires, maintains and returns material, equipment and tools in accordance with Bartlett Electric Cooperative, Inc. policies and procedures, as well as inventory control
22. Accurately and legibly completes all documentation (computerized timecards, hand- written reports, etc.) in accordance with Bartlett Electric Cooperative, Inc. policies and procedures and submits such documentation to the proper individuals for recordkeeping
23. Accurately reads and interprets maps, circuit diagrams, map scales, and map legends under any conditions.
24. Assists assigned personnel in the completion of necessary documentation checking for accuracy before submitting to proper individuals for recordkeeping
25. Operates all coop equipment in accordance with BEC policies and procedures, safety rules, manufacturer guidelines, and regulations and/or codes and seeks input from Broadband Plant Foreman and/or Broadband Plant Supervisor when information is unclear, inadequate or requires interpretation. This includes driving forward and backing vehicles in excess of 25,000 pounds and pulling trailers appropriate for these vehicles, as well as observing all applicable safe-driving laws.
26. Maintains proper amount of equipment, tools and incidentals on vehicles necessary for the planned job and sees that tools are maintained in good working order.
27. Loads materials, weighing up to 50 pounds without assistance and in excess of 50
28. Cleans up each job site so that it is in an appropriate condition for public safety and customer satisfaction.
29. Must possess knowledge of, or demonstrate the ability to learn, various computer applications, including BEC Communications’ design software and customer/subscriber information and work order system. This includes Microsoft Office spreadsheets and word
30. Works on call duty after normal working hours, including evenings, late nights, weekends, and holidays, as needed. Must be able to report for duty within thirty (30) minutes of notification when on
Equipment Used:
Organizational vehicles, two-way radios, digger trucks, aerial platforms (bucket trucks), fiber optic test gear, fiber splicer, chainsaws, forklifts, front-end loaders, hammers, channel locks, high-leverage wire cutters, tamps, shovels, pliers, screwdrivers, fall arrest systems, and any other fiber optic construction or maintenance-related equipment, as well as computer, printer, copier, fax machine, multi- functional phone system, shredder.
Other Important Duties:
Experience, Training, Knowledge, Skills, and Abilities:
Education, Degrees, Certificates, and/or License Requirements:
This Position Description is intended to identify the essential functions of a position and should not be interpreted as all-inclusive. The employee may be required to perform or assume additional position-related responsibilities other than those stated in this description.
Bartlett Electric Cooperative, Inc. reserves the right to revise or change the position responsibilities as the need arises. This Position Description does not constitute a written or implied contract of employment. The time frames mentioned for successful accomplishment of training phases are for illustrative purposes only and should not be construed as an implied contract of employment for any amount of time.
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