COO, Asset Services

Job Title

COO, Asset Services

Job Description Summary

Responsible to collaborate with the President, Regional Leadership, and functional support for managing all operational aspects of Asset Services Commercial and Multifamily divisions. Develop corporate and operational strategies and manage the implementation of these efforts across operations as well as providing the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative, and reporting procedures and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.

Job Description

Essential functions and responsibilities

• Collaborate with the Presidents and Senior Leadership team within Asset Services to develop and implement plans for the operational infrastructure of systems, processes, tools, and personnel, and allocate resources designed to accommodate and maximize the growth objectives of the organization
• Partner with TDS and Business Intelligence leadership to develop and implement best in class technology and data strategy for Asset Services
• Provide leadership and maintain alignment between National & Regional Operations teams to ensure best practices are being consistently delivered across geographies.
• Monitor key industry trends and partner with Senior Leadership to drive short term and long term strategy
• Validate market opportunities - Work with market and regional service line leaders and the strategic accounts team to ensure that business plans can deliver on our market opportunities.
• Develop and implement efficient infrastructure resources to accelerate and maximize growth. Engage and collaborate with all infrastructure groups within the organization and build strategic alignment.
• Partner with Finance leadership and Presidents of Asset Services to develop Annual Operating Plan
• Concurrently, support strategic investment in our expansion into new markets via mergers and acquisitions and the growth of existing services that can benefit overall service delivery and enhance local market opportunities
• Develop benchmarking tools and a program to measure and monitor progress. Effective planning requires actionable and transparent data and processes.  Accountability to meet expectations and deliver results will be balanced by enabling and rewarding performance
• Motivate and lead a high performing management team; attract, recruit, and retain required members of the team, provide mentoring as a cornerstone to the management career development program
• Work with Regional and City Leaders to understand the different opportunities and challenges they face

Key Competencies

Interpersonal skills Oral/Written communication skills Decisiveness Conflict management Strategic thinking Entrepreneurial spirit Manage well through change Business acumen Financial acumen Relationship management

Important education

• Bachelors Degree in Business Administration or related discipline

Important experience

• 10 years+ business management and real estate experience
• Financial Analysis, P&L ownership, and budget experience
• Significant exposure to ERP or other complex IT infrastructure
• Strong human capital knowledge and experience
• Operating within a compliance environment

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative⋠Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.

INCO: âœCushman & Wakefieldâ