Recreation Center Supervisor

Summary of Duties: This position reports to the Recreation Superintendent and under general direction, plans, promotes, organizes and administers recreation programs, services and facilities.  Assists in providing general oversight of the recreation division including direct management of a Recreation Center(s). 

Essential Employee Responsibilities: During emergency conditions, subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

Essential Duties and Responsibilities:

• Provide customer service and resolve any participant instruction and program related issues.
• Exercise judgment, decisiveness, initiative and discretion related to recreation programs, services and facilities.
• Assist with maintaining the Active Net System, including working with the help center to diagnose and resolve issues in conjunction with the Recreation Superintendent.
• Verify cash reports, submit invoices and check requests and manage delinquent accounts.
• Develop programs, events and services through the study and analysis of community’s recreational needs and resources.
• Ensures programs and facilities meet identified cost recovery goals
• Motivate a team of staff, complete multiple tasks, be detail oriented, and work well under pressure.
• Work independently of direct supervision and establish and maintain effective working relationships with other employees, program participants, instructors (contractor and/or employee) and collaborative partners.
• Develop and maintain statistical data and monthly, quarterly, and annual reports for departmental use.
• Review and update recreation center/activity center standards, policies, and procedures in collaboration with the Recreation Superintendent.
• Assist in the preparation of the Action Guide and other Departmental marketing and advertising materials.
• Assist in the preparation of the Recreation section of the annual budget and assist in monitoring this section of the budget and plan.
• Assist in the oversight and operations of the full Recreation Division including but not limited to the Bear Branch Recreation Center, Rob Fleming Recreation Center, Texas TreeVentures, Boat House operations, and the Woodlands Ice Rink.
• Prepare timecards and payroll reports for all employees under supervision.
• Assist in the preparation of specifications for the purchase of equipment, materials, and supplies.
• Interview and select new employees.
• Inspect and analyze work methods, levels of productivity, contract standards, and institute improvements for greater efficiency, economy, and quality, maintain records and make reports.
• Supervise, inspect and monitor recreation contractors.
• This position is to be included in the on-call rotation for the Parks and Recreation Department and emergency response team.
• Perform other duties as assigned.

 Supervisory Responsibilities: Directly supervises approximately 8-10 employees in the Recreation Division. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include providing input on hiring/disciplinary actions and work objectives/effectiveness, performance evaluations, and realigning work as needed.

Work performed by those being supervised is semi-complex.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to walk. The employee is occasionally required to stand; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to high, precarious places. The employee is occasionally exposed to the risk of electrical shock. 

Disagreeable: Frequent exposure to unpleasant environmental condition and/or hazards. The majority of work performed outside or with exposure to risk and frequent physical effort is required.  The noise level in the work environment is usually loud.

Safety-Sensitive: This position is a safety sensitive position and is subject to random drug testing.