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Account Assistant 3
Yale University
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Account Assistant 3
Yale University
| 1. Receives, classifies, and codes information. Reviews account records to ensure accuracy and completeness. Prepares and distributes billing statements. 2. Obtains and provides information related to accounts, procedures, and regulations. Establishes, maintains, and reconciles account records. 3. Reviews, logs, codes, and posts payments. Identifies and corrects errors. Totals and reconciles cash transactions daily. Monitors account records. Composes correspondence related to problem accounts. 4. Refers delinquent accounts to supervisor and collection agencies. Researches individual accounts. May summarize findings in brief reports. 5. Completes and processes forms. May present account information at legal proceedings. 6. Performs clerical functions incidental to account activity. Required Skill/ability 1: Knowledge of ICD and CPT coding, medical terminology, and EMR systems. Demonstrated ability using databases and Microsoft Office Suite (especially Word and Excel). Ability to adapt to new software. Required Skill/ability 2: Demonstrated initiative with the ability to use sound independent judgement and critical thinking to effectively and appropriately manage workload. Strong verbal and written communication skills. Well-developed attention to detail. Required Skill/ability 3: Ability to handle a high volume of accounts. Ability to maintain motivation and perform under pressure. Ability to multi-task in a high-volume environment. Flexible with changing priorities and workflows. Required Skill/ability 4: Proficient in providing superior customer service, including the ability to handle communication in a professional, courteous and tactful manner. Ability to handle challenging/complicated situations professionally. Required Skill/ability 5: Demonstrated record of excellent attendance, punctuality and time management, as attested by references. Preferred Education: Current Certified Professional Coder (CPC) certification, or ability to obtain certification once employed within six months. In-depth knowledge of EPIC. Work Week: Standard (M-F equal number of hours per day) Posting Position Title: Account Assistant 3 University Job Title: Account Assistant 3 Preferred Education, Experience and Skills: Current Certified Professional Coder (CPC) certification, or ability to obtain certification once employed within six months. In-depth knowledge of EPIC.
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| Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education. |
Internal Number: 93451BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.
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