IT Manager for Identity and Access Management

JOB SUMMARY

The University of Connecticut (UConn), Information Technology Services (ITS) Department is seeking an IT Manager for Identity and Access Management. The IT Manager is responsible for overseeing and leading a diverse team that manages centralized IAM technologies that include SailPoint IdentityNow, Microsoft Active Directory / Entra ID, identity data, account operations, email services, and the Microsoft Office 365 suite.  The candidate is expected to work with leadership and business stakeholders across the University to maintain strong working relationships and further the goals of IAM at UConn.

DUTIES AND RESPONSIBILITIES

• Schedules, assigns, oversees, and reviews the work of staff.
• Responsible for hiring, managing, training, and evaluating staff.
• Determines team priorities and plans teamwork.
• Set direction and define technologies for infrastructure, applications, automation, and integration.
• Analyzes and recommends changes for improved technological performance.
• Prepares budget requests as part of the overall budget planning process and manages established budget.
• Oversees upgrades to systems and applications.
• Works with IT staff to identify and resolve system errors.
• Identifies and directs staff to work with vendors and management to develop or enhance products.
• Maintains accountability for ensuring the availability and continuity of services or systems.
• Ensure strong security posture and system reliability for critical infrastructure and services.
• Communicate with stakeholders, IT professionals, and the University community regarding IAM technologies.
• Performs other duties, as required.

MINIMUM QUALIFICATIONS

1. Ten years of related experience; or an associate degree and eight years of related experience; or a bachelor's degree and six years of related experience.
2. Two years of experience serving as a supervisor of a moderate-sized department or leading major projects.
3. Ability to lead and supervise technical staff.
4. Ability to prioritize tasks across a wide array of technologies.
5. Experience leading major projects and working with a project management office.
6. Experience leading IAM services.
7. Knowledge of IAM technologies and toolsets such as Active Directory, Entra ID, Single Sign-On.
8. Experience with information security and compliance.

PREFERRED QUALIFICATIONS

1. Knowledge of Account Lifecycle management.
2. Knowledge of Access Management tools.
3. Experience managing Microsoft 365 suite.
4. Experience working with senior leadership.
5. Knowledge of system design/analysis, application design/development, and programming.
6. Knowledge of server/system automation.
7. Knowledge of enterprise IT operations such as virtualization, automation, security and networking.

APPOINTMENT TERMS

Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #498924 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on March 24, 2025. 

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee?s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.