Social Worker (Program Coordinator)

Summary

The VA Eastern Colorado Health Care System (ECHCS) is part of the Veteran Integrated Service Network (VISN) 19 - Rocky Mountain Network and serves Veterans throughout Eastern Colorado. ECHCS consists of one inpatient facility - plus eleven Community-Based Outpatient clinics (CBOCs). It is a Level 1a complexity level facility based on the patient population served - clinical services offered across the continuum of care - education - research - and administrative complexity.

Qualifications

Basic Requirements:

• United States Citizenship
• Be a citizen of the United States
• (Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.) English Language Proficiency
• Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f)
• Education
• Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work
• Licensure
• Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
• Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/
• Grade Determinations: Social Worker (Program Coordinator) - GS-13 Experience and Education
• One year of experience equivalent to the GS-12 grade level
• Experience must demonstrate possession of advanced practice skills in administration - demonstrating progressively more professional competency skills and judgment
• Individual may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
• Licensure/Certification
• Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
• Demonstrated Knowledge - Skills - and Abilities
• In addition to the experience above - the candidate must demonstrate all of the following KSAs: Skill in coordinating and implementing one or more specialty program(s) - across the facility
• Skill in local policy and practice development - procedures - and/or practice guidelines for the program as prescribed by the program handbook or national directive
• Skill in organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area(s)
• Ability to collaborate with internal and external partners to further program goals and enhance patient centered care
• Ability to provide the full range of supervisory duties including assignment of work to be performed
• performance evaluations
• and selection of staff - training - and recommendation of awards - advancements - and when appropriate - disciplinary action
• Ability to oversee the fiscal matters of the functions supervised (including fund controls - contracts - and equipment expenditures) - forecast resource and equipment needs - and administer the allocated budget
• Knowledge of organizational structure and impact on program operations
• Assignment
• For all assignments above the full performance level - the higher-level duties must consist of significant scope - complexity (difficulty) - and variety and be performed by the incumbent at least 25% of the time
• At this grade level - social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program - such as - but not limited to: Post Traumatic Stress Disorder - Substance Abuse Treatment Program - Home-Based Primary Care - Mental Health Intensive Case Management - Caregiver Support Program or Transition and Care Management Program - or a combination of programs located at one facility or multiple divisions of a facility
• They are responsible for coordinating interdisciplinary staffing - work assignments - budget - treatment services provided - and admission criteria for the program
• The program coordinator may or may not have supervisory responsibilities
• They have full responsibility for all phases of service delivery for a major specialty program
• The program coordinator is responsible for the program's resource and fiscal management - monitoring control points developing the annual budget - operating within that budget - and accounting for appropriated funds
• They are administratively responsible for the programming and operations of the program assigned - develop policies and procedures for program operation - and prepare reports and statistics for facility - VISN - and national use
• Program coordinators provide leadership - direction - orientation - coaching - in-service training - staff development - and continuing education programs for assigned staff
• They initiate and conduct program or service audits and complete designated clinical practice audits and reports - including productivity
• Program coordinators oversee program operations and evaluations - identifying areas for improvement - gathering relevant data - assessing the data - developing and implementing ideas for improvement - and evaluating efficacy of improvement efforts.] Preferred Experience: Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• The full performance level of this vacancy is GS-13
• The actual grade at which an applicant may be selected for this vacancy is GS-13
• Physical Requirements: The work is sedentary
• Typically - the employee sits comfortably while working
• However - there may be some light exertion required when walking - standing - bending - or climbing stairs - carrying of light items such as papers - books - small objects - or driving an automobile
• Ability to use a computer - keyboard - mouse - and phones
• No special physical demands are required to perform the work.

Duties

• VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU The incumbent is responsible for providing leadership and oversight across Inpatient Medicine - Inpatient Surgery - Inpatient Palliative Care - Acute Care - and the Emergency Department
• providing supervision for GS 9-12 Social Workers and Registered Nurses
• Incumbent is responsible for providing direction to staff responsible for care coordination - case management - discharge planning and establishing policy and procedure that ensures timely access to high quality care across the continuum
• The incumbent is responsible for program management with line authority and accountable for all aspects of the clinical care and support services provided to Veterans - Caregivers - and families
• The incumbent works collaboratively with Executive Leadership including the Chief Nurse of Inpatient Specialty Medicine - ADPCS - Chief of Staff - Service Line Managers - and other clinical and administrative staff in planning - developing - implementing - and evaluating programs to support and enhance patient care across the continuum
• The position reports to the Chief Nurse of Inpatient Specialty Medicine under Patient Care Services
• - Develops of short- and long-range goals and plans in collaboration with acute medical/surgical and critical care inter professional leadership teams
• Develops and implements policies and procedures to ensure goal attainment - management of administrative and programmatic resources and outcome monitoring using data driven quality assurance processes
• - Develops acute medicine impatient case management services in accordance with national guidelines - establishes policies and procedures - oversees program development - and directs and clinically oversees inpatient case managers
• Collaborates with other VA programs and services - as well as forging external community partnerships
• - Reviews - monitors - analyzes - plans - and assesses acute medicine social work services
• Responsible for key project activities related to the planning - development - and implementation of the project component
• Administers information and analytical systems to evaluate and enhance the quality of service provided to patients
• - As direct supervisor of the employees - incumbent assesses current and potential employees' qualifications - selects new employees - advocates for new positions to support the programs' needs - evaluates the performance of employees and rewards and/or disciplines employees as appropriate
• Able to teach and mentor staff and supervise for licensure and specialty certifications
• - Serves as a member of councils - committees - and workgroups as designated and participates in department/professional continuing education - health record review and protected peer review activities and processes
• - Performs advance practice clinical social work functions and specialized clinical social work functions as approved on the incumbent's clinical social work scope of practice application
• Incumbent exercises mature professional judgment and is licensed at the advance practice clinical level - has specialized knowledge of practice typically related to specific DSM V diagnoses in the Veteran population
• - Coordinates community-based services - including information and referral for additional services from other VA programs - other government programs and community agency programs
• - Knowledge of Veterans' benefits and services relating to special programs - service-connected compensation - non-service-connected pension
• Facilitates referrals based upon Veterans' needs and eligibility
• - Maintains complete - accurate - timely and confidential medical record documentation of patient information according to VA - TJC and CARF policies/regulations
• - Provides education and training to staff - orients new staff in programs - and ensures competencies and VACO licensing and certification standards are met
• - Provides timely and accurate information both verbally and in writing for reports to the Service Chief - and others as directed
• Incumbent devises methods of obtaining data - evaluates data to determine the effectiveness of case management interventions - and discharge planning
• The incumbent assures that the documentation of the assigned staff reflects the services provided and meets requirements of JCAHO - CARF - VHA - and the Medical Center documentation policies and standards
• - Other duties as assigned Work Schedule: 7:00 AM-3:30PM (tours may vary) Telework: Available (Ad-hoc) Virtual: This is not a virtual position
• Functional Statement #: 000000