Assistant Director of Financial Aid Systems (Remote Flexibility)

Responsible for maintaining all internal and external data interfaces, data reporting, as well as the set-up and maintenance of the PowerFAIDS financial aid management system. Responsible for the development and enhancement of technical systems and business processes in the Financial Aid Office. Responsible for managing daily data exchange with federal, state, private, and internal databases including, but not limited to, Federal Student Aid Internet Gateway (SAIG), federal Common Origination and Disbursement (COD), College Board, NY State Higher Education Services Corporation (HESC), and university databases (Banner, Slate, OnBase, etc.). Maintains student financial aid records with accuracy, runs and monitors reports, and resolves data discrepancies through internal audits. Helps to ensure compliance with federal and state regulations, NCAA rules, and institutional policies and procedures. This position requires student financial aid functional knowledge, technical proficiency, accounting skills, analytical problem-solving skills, and attention to detail.

This position will manage and run technical processes which support the administration of financial aid awards and disbursements. Oversee the operation, configuration, upgrading, testing, and development of the university's Financial Aid student information system, PowerFAIDS. Responsible for managing the annual parameter roll and migration of student records to a new award year, modifying packaging algorithms and developing quality controls. This position will set up and monitor scheduled jobs, execute manual jobs, and is responsible for scheduling or generating batch email communications.

The person in this role will collaborate with Colgate University's Department of Information Technology Services (ITS) to troubleshoot software issues and data integration issues, assist with financial aid systems planning, and develop queries and reports. This position will work closely with the Senior Associate Dean and Director of Financial Aid and Financial Aid Leadership Team to review financial aid business processes, improve work flows, enhance efficiencies, and fully utilize the PowerFAIDS software.

This position will prepare statistical, budget, and annual reports. Participate in training to keep well-informed of financial aid regulations and software enhancements. A strong communicator, the incumbent is responsible for documenting technical procedures and conducting staff trainings, as needed.

The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of merit, ability, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws.