| CLASS SUMMARY:
Incumbents perform supervisory level activities in support of maintenance and operations activities and directives in assigned area of responsibility. Depending on assignment, typical duties may include: supervising staff; supervising day-to-day operations and activities; participating in the development of unit goals, objectives, and budgets; preparing department reports; monitoring and maintaining appropriate levels of inventory; resolving complex customer complaints; overseeing regulatory compliance; and/or, performing other related activities. Supervisors oversee staff including conducting performance evaluations; coordinating training; and implementing hiring, discipline and termination procedures. | | TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.) | | 1. | Supervises day-to-day operations in assigned area of responsibility, which includes: planning, coordinating, administering, and evaluating projects, processes, costs, procedures, systems, and standards; developing and coordinating work plans; inspecting in-progress and completed work to ensure conformance with established standards; assisting staff with complex activities and/or maintenance jobs; participating in the development of goals, objectives, and budgets; and, ensuring compliance with applicable Federal, State, and Local laws, regulations, codes, and/or standards. | | 2. | Supervises Maintenance and Operations staff and/or contractors to include: prioritizing and assigning work; conducting performance evaluations; processing payroll and accounts payable; ensuring staff are trained; ensuring that employees follow policies and procedures; and implementing hiring, termination, and disciplinary procedures. | | 3. | Promotes and advances safety and efficiency of equipment by coordinating inspections, repairs, maintenance, and the operation of equipment and vehicles; coordinates or participates in purchasing supplies, equipment, and resources; and may obtain quotes for equipment. | | 4. | Prepares, maintains, updates, and/or submits reports, records, bills, work orders, logs, and other documentation; and uses, maintains, and/or updates databases and computerized systems and software; work may involve compiling and/or coding data. | | 5. | Identifies, responds to, investigates, and resolves complex issues and concerns from customers or related to safety issues; conducts follow-ups to determine customer satisfaction and service quality | | 6. | Coordinates with internal/external departments, personnel, and agencies, and participates in a variety of meetings to receive and communicate information, and facilitate and evaluate operations and processes. | | 7. | Performs other duties of a similar nature or level. | | FUNCTIONAL SPECIFIC RESPONSIBILITIES: | | Positions assigned to Park Operations may be responsible for: - Supervising staff in the park operations division, including full-time, part-time and contract employees; work may involve determining requirements for daily operational activities, and ensuring compliance with applicable policies and procedures.
- Diagnosing, troubleshooting, and/or assisting staff with irrigation and repair issues.
- Inspecting department vehicles and equipment to ensure functionality.
- Inspecting sites, landscaping, irrigation, and evaluating maintenance and safety needs.
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