. Collaborates with the interdisciplinary care team to ensure functionality of practice operations to provide excellent patient care. Ensures medical facilities run smoothly, and works in a clerical, administrative, or clinical capacity, and may even be asked to perform more specialized tasks.
Principal Accountabilities:
Handles patient intake, updates medical records, and administers appropriate screening tools.
Trains MA staff in the use of current and future monitoring equipment and equipment upgrades
Consults with the nurse coordinator/manager in response to patient and physician complaints, following through to resolution
Delegates responsibilities to Certified Medical Assistant staff in order to develop their potential and follows up on performance.
Records medical information and test results, conducts patient interviews, takes and records vital signs, collects specimens, and administers medication under physician supervision.
Taking vital signs: Typically performed before a patient sees a doctor to establish a baseline for future exams
Assisting with examinations: Working closely with physicians to perform clinical tasks
Collecting and preparing laboratory samples: Instructing patients on how to collect samples or drawing blood
Excellent Communication, Work Ethic, Active Listening, Adaptability to working in fast pace environment, and hold upmost professionalism at all times. Strong written and communication skills
Maintaining medical records: Recording patient medical histories and vital signs in the computer system
Cleaning patient rooms: Sanitizing and reorganizing patient rooms between visits
Prepping examination rooms: Ensuring the exam room is ready for the patient, including disinfecting equipment and stocking supplies
Provides emotional support related to the patient's clinical situation in accordance with the patient's plan of care.
Assists with referrals of patients to the appropriate specialist for diagnosis or treatment.
Performs other related duties as assigned.
EPIC or similar EMR system
Coordinate the scheduling of MA/CMAs to ensure adequate coverage for clinical operations and patient flow.