Registered Nurse - Care in the Community Program Manager

Summary

The Western New York VA HealthCare System is hiring for one - full-time Registered Nurse to work as the Community Care Program Manager for the Buffalo VA Medical Center. The incumbent is responsible and accountable for all elements of the Community Care process when providing and/or supervising direct patient care and assumes responsibility for the coordination of care within the VAWNYHS Community Care program focused on patient education - self-management - and customer satisfaction.

Qualifications

Basic Requirements:

• English Language Proficiency
• In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
• OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
• Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
• (Reference VA Handbook 5005 - Appendix G6)
• OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
• Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
• Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
• Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
• The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12722352
• Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
• An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
• Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
• An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
• Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
• Self-directed in goal setting for managing complex client situations
• An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
• OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
• OR a Master's degree in nursing (MSN) and no additional professional nursing experience
• OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
• Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
• A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
• OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Doctoral degree in Nursing with no professional nursing experience
• OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
• Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
• MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• *Note: Foreign education programs/degrees are not creditable as related degrees
• Preferred Experience: MSN Community Care experience with (3) years of RN coordination specialty care service experience Demonstrate excellence in interpersonal and communication experience (oral & written) - and computer skills Proficient in Microsoft Office Suite - consult toolbox - CPRS Demonstrates ability to be dependable - self directed - and flexible including flexibility in assignment and time scheduling Documented evidence of ability to work independently Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: The physical requirements of this position include lifting - prolonged standing and sitting - frequent bending - walking (distance) - climbing - reaching (overhead - extensive/repetitive) - pulling - pushing - repetitive motion and stooping
• The mental/sensory requirements include recall - reasoning - problem-solving - hearing - speaking clearly - writing legibly - keyboarding - reading and logical thinking - depth perception - hearing (aide permitted)
• near/far vision correctable to meet Driver's License requirements
• The environment's pace can vary from steady to a sometimes-fast pace requiring handling of multiple priorities - frequent - sometimes intense customer interactions - and the ability to adapt to frequent changes in a sometimes-noisy environment
• There may be the need to use personal protective equipment to prevent exposure to disease - illness and hazardous materials
• Work requires extensive walking - standing - stretching and bending in caring for patients.

Duties

• The Registered Nurse (RN) - Community Care Program Manager (CC PM) executes position responsibilities that demonstrate leadership - experience - and creative approaches to the management program aspects
• The CC PM demonstrates performance and leadership that is broad enough to impact the standard of care and safety of staff while caring for all patients throughout the continuum of community care - and is accountable for planning - organizing - directing - and evaluating the Community Care program and the staff who support it
• The incumbent will oversee the provision of staff education - orientation - competencies - and providing quality improvement and outcomes utilization consultation related to the program
• He/she will demonstrate leadership in delivering and improving holistic care through collaborative strategies with others - and evaluate practice in an ongoing process - based on best evidence
• The incumbent will foster a safe and supportive environment conducive to the professional development of healthcare professionals - and contribute professional nursing perspective in discussions with the interdisciplinary teams to partner with others to effect change and produce optimal outcomes
• The CC PM is responsible for the documented outcomes at the program level and for supporting the program in all services within the organization
• Program level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility - Veterans Integrated Services Network (VISN) - or Veterans Affairs Central Office (VACO)
• The duties include - but are not limited to: Shares educational findings - experiences - and ideas with peers
• Questions clinical practices for the purpose of providing evidence-based care
• Participate in activities and strategies to sustain an evidence-based-practice culture and continuously evaluates the program - collecting and submitting facility performance measures
• Participates in quality improvement activities for nursing and develops performance measures to ensure programmatic outcomes are successful
• Ensure the organization's strategic plan - mission - vision - and values are understood by the team and integrated into the programs strategies - goals - objectives - work plans and products - and services
• Communicates and evaluates assignments - projects - problems to be solved - actionable events - milestones - and/or program issues under review - and timeframes for completion
• Demonstrate proficiency in leadership based on sound judgment - critical thinking - deliberate planning - and leads discussions with facility leaders regarding program goals and requirements to meet the operational needs of the facility and program
• Provides strategic advice and recommendations - while collectively collaborating with the program staff to develop solutions to complex issues and reporting actions to leadership
• Executes supervisory position responsibilities that demonstrate leadership - experience - and creative approaches to management of complex client care
• Work Schedule: Full Time
• Administrative Days Monday - Friday (8:00 am - 4:30 pm) Telework: Not Available Virtual: This is not a virtual position Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required VA offers a comprehensive total rewards package VA Nurse Total Rewards to include: Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory