National Sales Manager (Remote) (Hospitality/Tourism/Conventions)

 Position Purpose:       

The National Sales Manager (remote position) will actively promote metropolitan Detroit as a premier destination for citywide conventions, meetings, and events. The individual will serve as an industry leader within the hospitality community on behalf of Visit Detroit. This position is accountable for the achievement of all critical success measures as defined by the Visit Detroit company mission and specific sales goals, including room nights, leads and site visit. A primary focus will be on securing business based on the north east market and a peak night room allocation. 

Benefits: 

Visit Detroit offers a selection of benefits designed with your health and financial wellbeing in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid Time Off allotment for new hires (Sick, Personal and Vacation Combined), is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401(k) matching contributions after a minimum 6 month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure just across the street.

How You'll Contribute:

• Develop and implement sales strategies to attract citywide conventions, meetings, and events to metropolitan Detroit. 
• Consistently meet and exceed established personal sales goals and demonstrate leadership in contributing to overall departmental team goals.
• Focus on creating tailored, compelling offerings that showcase metropolitan Detroit’s unique attributes as a premier event destination. 
• Participate in industry trade shows and promotional events to network and promote metropolitan Detroit as a destination. This role includes necessary business travel to represent the city and engage with potential clients.
• Plan and coordinate site visits for qualified planners to showcase key attractions, including our convention facilities, hotels, and other city highlights.
• Engage with potential clients through direct outreach, relationship building, and strategic presentations to secure bookings.
• Develop effective relationships with local contacts, our member/partner members, and stakeholders to maximize relationship resulting in a successful sales effort while maintaining a high level of internal and external customer satisfaction. 
• Integrate Visit Detroit’s core brand principles into all sales presentations to effectively educate potential clients on the city's advantages as a premier business meeting destination, strengthening its market appeal and competitive position.
• Utilize IDSS system to manage assigned accounts and client interactions, track leads, and ensure follow-up.
• Maintain a positive public image and build strong relationships with clients to ensure their satisfaction.
• Plan and document all sales trips, compile detailed reports, and track new business opportunities to drive growth.
• Participate in weekly sales meetings and business development sessions to stay updated on industry trends and maintain effective communication with local hospitality industry stakeholders.
• Effectively meet goals while working from a home office and adhering to the Visit Detroit Telecommuting Policy and Hybrid Work Policy.
• Complete efficiently and accurately payroll and expense reports in accordance with Visit Detroit’s policies and procedures. 
• Committed to partnering with Visit Detroit in embedding diversity, equity, and inclusion into company culture and operations, and actively contributing to creating a welcoming and inclusive environment for all employees and stakeholders. 

Other Contributions:

• Maintain active membership and participation in industry associations.
• Maintain working knowledge of all member facilities, attractions, and services available to customers planning meetings in the Metro Detroit area.
• Coordinate with Customer/Partner Services to effectively serve groups booked by Visit Detroit.
• Complete and submit, on a timely basis, appropriate reports assigned by the Senior Director.