| Proudly standing as the nation’s oldest HBCU, Cheyney University of Pennsylvania has been a stalwart and highly respected institution of higher education since our founding in 1837. For over 185 years our alumni have emerged as leaders and left their mark on the social, economic, and political history of Philadelphia, the surrounding region, the nation, and the world. Building on this legacy, the vision for Cheyney University is to become the premier model for academic excellence, character development, and social responsibility.
Here at Cheyney, we value scholarship, diversity, integrity, respect, and service. We are committed to maintaining a vibrant educational community that is dedicated to promoting scholarship and lifelong learning for its students, offering wide student access to resources to ensure an opportunity for all to acquire an education, encouraging freedom of thought and freedom from discrimination by ensuring a respectful environment, and provide outreach and service to external and constituent communities, demonstrating their understanding of the importance and value of service.
We’re looking for exceptional individuals who share our values, embrace our mission, recognize our potential, and covet the opportunity to continue to move our historic University forward. CU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; generous retirement plans; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
As the Director of Campus Amenities and Events, you are the leader of the campus apparel store and university events planning and coordination, and are accountable for all aspects of these areas, (i.e., establishing the physical store, financial results, operations, merchandising, inventory management, staffing, customer service) and the planning and coordination and execution of campus venue rentals, both internally by the campus community, and external rentals/leases by outside entities. You will build and maintain positive relationships with the campus community, our partners (vendors) and outside constituencies. You will also be responsible for managing ancillary operations such as the student arcade and other related areas. - Plans, organizes, and manages all facets of campus amenities including the campus store and ancillary operations.
- Develops a strong brand in alignment with the University’s brand and goals.
- Develops and implements efficient work policies, methods, and procedures for all operations of the campus store and ancillary operations and makes adjustments when appropriate.
- Recommend procedural and policy changes to improve operational efficiencies and fiscal integrity of the University campus store.
- Provides functional direction, training, development, and staff supervision with emphasis on customer service and inventory management. Creates and maintains an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience.
- In partnership with Finance and Information Technology offices, determine financial management system and manages system.
- Prepares the annual budget of assigned operational areas and reviews and controls expenditures on funds.
- Answers routine inquiries, investigate non-routine customer complaints, and take appropriate action.
- Interfaces and maintains effective working relationships with vendors involving new or improved products, sales promotions, trade practices, sales trends, product orders, invoices, and shipments.
- Collaborates across the university and interfaces with faculty, administration, students, other campus stores within the State System for special events and routine activities.
- Plans and coordinate effective marketing activities for a campus store that promotes sales in-store and online.
- Ensure the campus store is stocked and merchandise is displayed in an appealing manner. Manages the ordering of a variety of store products and assures adequate inventory levels.
- Reviews and audits purchase requests and ensure they are in compliance with procedures established.
- Completes reports to ensure adherence to established laws, policies, regulations, and procedures.
- Coordinates or participates in the maintenance of the store website.
- Develop and implement internal controls to safeguard the assets of assigned operations including cash and inventories.
- Authorizes expenditures, reviews monthly financial statements, and ensures that effective fiscal controls are maintained over campus store and other ancillary operations.
- Investigates, evaluates, and implements improvements, expansion, and termination of products and services available through a campus store and ancillary operations.
- Utilizes event software (Coursedog) and approves internal and external campus events.
- Works with campus and outside constituencies on venue booking, payment and contract negotiations.
- Assist with day-to-day operations of events and services provided, including details such as decor, catering, entertainment, equipment and guests.
- Establishes a student arcade with a variety of video games in the designated space in Marcus Foster Student Union Building.
- Additional duties as assigned.
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