Brokerage Coordinator

Job Title

Brokerage Coordinator

Job Description Summary

The Brokerage Coordinator will assist brokers, Local Operations completing requests in support of brokerage activities and deal flow management. In this role, the Brokerage Coordinator will perform select deal management and master data management activities to ensure brokers are provided high quality, efficient, and effective services. Brokerage Coordinator may also be required to assist with coaching & mentorship of new hires.

Job Description

Day-to-Day Request Execution:

• Read and understand legal documentation related to Commercial Real Estate (CRE) transactions, and have familiarity with local CRE regulations as appropriate (such as listing agreements)
• Enter and update opportunity/deal information in Customer Relationship Management (CRM) systems according to prescribed processes
• Prepare forms to create and correct master records (suppliers, billing customers), coordinate submission to data governance teams, and monitor resolutions of data quality issues
• Coordinate with Local Operations/Internal Functions Teams to update deal information and communicate re-issue resolution status
• Monitor accuracy of data within enterprise systems to identify and resolve data quality issues
• Monitor deal management workflow to ensure tasks are executed in a timely manor (such as signage, mls posting/removal)
• Work with brokers/clients to complete FINTRAC required documentation for all sale transactions.
• Coordinate sign installations & removals for GTA brokers

Technology/Task Management:

• Use CRM software to view, action, and update Deal Desk request records

Other:

• Provide peer mentorship and assist training facilitation for new hires

Core Competencies:

• Proven track record of completing tasks according to SLA's or in accordance to a set of quality standards
• Demonstrated ability to independently execute tasks and resolve conflicts as they arise
• Excellent time management skills with the ability to manage multiple tasks simultaneously
• Strong communication (written, oral) and customer service skills
• Team-player capable of building strong collaborative relationships with peers and internal business partners
• Experience working with Salesforce, Workday, or other Accounting/Customer Relationship Management software a plus
• Familiarity with Fintrac and other Commercial Real Estate regulations an asset
• Knowledge of Commercial Real Estate industry an asset

The compensation for the position is: $61,200.00 - $72,000.00 Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us. Cushman & Wakefield sâ™engage à respecter lâ™Ã©quité en matière dâ™emploi. Notre objectif est dâ™offrir un milieu de travail diversifié, inclusif et exempt dâ™obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir lâ™offre dâ™emploi dans un autre format ou dâ™accéder à toute autre mesure dâ™adaptation au cours du processus dâ™embauche, veuillez soumettre votre demande par courriel à canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous. INCO: âœCushman & Wakefieldâ