Key Account Manager - Golf

The Key Account Manager plays an integral role in our sales organization by developing relationships with important customers in order to grow new business within these accounts. 

What you'll do:

• Manage a book of business consisting of existing SiteOne accounts. The book of business will typically range from 40 to 60 accounts (min. $3 million total)
• Aggressively seek out new business with current accounts. The focus is to expand margin dollars in existing lines of business or to expand SiteOne presence in new lines of business
• Develop deep and lasting relationships with key account personnel
• Ensure that customers are aware of and fully utilizing all of SiteOne’s capabilities including SiteOne University, vendor support, and Partner’s Program
• Grow minimum of $100k GM$ growth year over year
• Use SiteOne Territory Alignment tools to prioritize and target key accounts
• Maintain high level of customer satisfaction with assigned accounts
• Work and communicate effectively with all relevant SiteOne resources including Sales Support Representatives, Line of Business Specialists, and store associates
• Leverage solution focused sales tools and processes to maximize growth with assigned accounts
• Report progress against opportunities to share verifiable outcomes
• Facilitate the placement of customer orders and monitors fulfillment process
• Maintain appropriate professional and technical knowledge
• Resolve customer complaints by investigating problems and developing solutions
• Work with Business Development Manager or store personnel to effectively transition key accounts