Associate Director for Operations & Technology

The Associate Director for Admissions Operations and Technology will provide strategic leadership, operational oversight, and technical expertise to support the Office of Undergraduate Admissions at UNC Greensboro. This position will report to the Director of Undergraduate Admissions and serve as the primary administrator of the admissions CRM (Technolutions Slate), overseeing system configuration, data management, and technical operations to enhance the prospective student experience, improve business processes, and optimize operational efficiency. The Associate Director will collaborate closely with campus partners, including Information Technology Services, Enrollment Management, and Institutional Research, to ensure seamless integration of data and alignment with university goals. The position will be responsible for supervising 2 full-time staff members and managing technology needs for the Office of Undergraduate Admissions. The position controls the back-end aspects of the application process and is also responsible for database administration and web development. The position will serve as the System Administrator and Project Manager for Slate (CRM) and Banner. The Associate Director will additionally provide training to the Admissions staff and other campus users as well as provide technology support at all undergraduate admissions recruitment event