Manager, Association Partnerships

National Association of Manufacturers

Job Description

Job Title:                   Manager, Association Partnerships

Department:              Council of Manufacturing Associations

Reports To:                Managing Vice President, Association Partnerships

FLSA Status/Level:   Exempt; Professional

Location:                    DC Headquarters

Position Overview:

The National Association of Manufacturers (NAM) is seeking an Manager, Association Partnerships is responsible for supporting key elements of the National Association of Manufacturers’ partnership programs with national and state industry association members. This role manages key functions including member engagement, member services and provides support for events and member convenings throughout the year. 

This position requires an organized self-starter who can multi-task and handle a variety of tasks and responsibilities in support of the NAM’s Council of Manufacturing Association programs and services. The position also supports the activities of the NAM’s State Partners and Allied Associations (approximately 25%) as well as some Division wide initiatives. Excellent interpersonal and member services skills are required.

We value in-person collaboration and the sense of community it brings. Therefore, if hired, you will be expected to be in the office at least 4 times per week. Our office is conveniently located in Washington, DC, just steps away from Gallery Place and 

Metro Center.

Candidates should share the NAM’s core values and identify with the following attributes: 

• Mission Driven: motivated by the greater purpose of serving our members and achieving the NAM’s objectives.   
• Entrepreneurial Spirit: believes that goals can be achieved, and obstacles overcome through individual ownership of responsibilities in our portfolio. 

• Intellectually Curious: seeks new experiences, searches for knowledge, and solicits candid feedback with an openness to learning and evolving.  
• Professionally Rigorous: pursues opportunities that strengthen current skill set and close skillset gaps that are necessary to advance personal career path. 
• Willing Pioneer: Understands the vision of what we are trying to achieve and can bring clarity to ambiguity, solutions to challenges and willing to iterate until best practices are adopted.  

Join the NAM and Make an Impact in the Following Ways:

Membership:

• Maintain accurate membership records: including additions, deletions, name changes, title changes, email updates, deletions as well as managing marketing preferences.
• Manage incoming member queries and requests.
• Facilitate execution of member surveys.
• Manage member onboarding process and ensure all timelines are met for onboarding deliverables.

• Work closely with Managing Vice President and Executive Director to continually inform members of services and benefits of membership; assist with the execution of email and other marketing efforts.

• Monitor and report on key metrics related to membership growth and generate reports to inform member engagement strategy.
• Assist with member invoicing and due collection activities.
• Track and help manage incoming speaker requests.

Board & Event Management:

• Manage CMA Board logistics coordination including drafting board member communications, materials preparation, event scheduling and meeting facilitation.
• Oversee speaker and program logistics and co-lead project team for CMA’s semi-annual leadership conferences, COSMA annual meeting, and Association Partnerships Workshop.
• Collect, analyze, and report member feedback on programs and events.
• Lead coordination of association partnerships events and webinars.
• Provides administrative and project support to the CMA’s various programs
• Evaluate and report on effectiveness of all membership and communications efforts.

Communications:

• Leads member communications coordination including creating copy for emails, marketing materials, and other materials as needed.
• Drafts and compiles content for member communications including weekly member updates.
• Curates contents and manages CMA social media accounts.
• Maintain up-to-date CMA website with current events and activities
• Other project support as needed

We are looking for Team Players who meet the Following Criteria: 

The candidate for this position ideally will have experience in an association dealing with member management requirements. A minimum of three years’ experience in such a position is required. Competency with database, marketing, and sales automation systems is preferred. Candidate can work on a remote basis. Position would report to the Managing Vice President, Association Partnerships.

• Minimum of three years administrative work experience. 
• Project Management experience is highly preferred
• Must be articulate, well organized and self-motivated.
• Experience initiating and developing client relationships.
• Experience working with Salesforce preferred.
• Exceptional communication and interpersonal skills.
• Strong attention to detail and critical thinking skills.
• Demonstrated skill in problem-solving, negotiation and resolving conflicts.
• Strong time management skills and ability to balance multiple deliverables.
• Commitment to providing best in class customer service.
• Ability to work in a fast paced, changing and deadline driven environment.
• Must have excellent interpersonal, writing and editing skills.
• Ability to work efficiently within a cross-departmental team.

• Ability to handle stress as priorities and tasks change.
• Willingness to occasionally work nights and/or weekends

• Light lifting required, must have the ability to lift and move 20 lb. boxes of literature and sponsorship/exhibit material.
• Must be willing to travel to 3-5 events per year. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

The National Association of Manufacturers is proud to be an Equal Employment Opportunity employer. We welcome and celebrate everyone's uniqueness here at the NAM. We provide equal opportunities to individuals regardless of race, color, ethnicity, religion, age, gender, gender identity or expression, sexual orientation, disability status, veteran status, genetics, political affiliation or other applicable legally protected characteristics.

We also consider qualified applicants with conviction histories, consistent with applicable federal, state and local law. At the NAM, we believe in Second Chances! The NAM is committed to offering equal employment opportunities to ALL. We only require that you have the qualifications, talent and passion to be successful in your role.

The NAM is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at humanresources@nam.org.

The NAM is the largest manufacturing association in the United States and one of the nation’s most influential advocates for manufacturing. By joining the NAM, you become apart of a spirited and dynamic team that is driven to succeed. We recognize and reward our staff with competitive pay and annual performance-based bonus programs. We offer an outstanding benefits package that includes health, dental and vision insurance, life insurance, short- and long-term disability, flexible spending accounts, SmarTrip, a 401(k) salary deferral plan with employer match and contributions, vacation and sick leave, complimentary on-site gym access and healthy snacks in the break room. Become part of a fast-paced team passionate about keeping the United States the world leader in manufacturing.  

Get involved. Make an impact. Join the NAM team.

Learn more at
 www.nam.org/careers