RCM Trainer

RCM Revenue Cycle-Management Team is looking to hire a  New RCM Trainer for BJC at the Commons! 

Additional Information: 

• This Role will exist to support classroom facilitation and content creation for our RCM staff members.
• The position support Scheduling staff will require the individual to be onsite at the Commons a majority of the time to allow for onsite, in person instruction

Schedule : 

• The position supporting Patient Access Schedulers will be onsite at the Commons with some potential for remote work when there’s a lull in hiring cycles
• The position supporting Revenue Management functions will by hybrid, often training AWS staff virtually from a remote location.
• Schedule: Work Schedule for staff align with core RCM hours Monday-Friday, 8a-4:30p.

Preferred Qualifications: 

• Require knowledge of the Epic System, Call Center Software, such as Five9 and Avaya, strong/proficient use of Microsoft applications, Saba Learning Management System
• Patient Access Rep Experience, RCM experience in Billing, "back end" or billing stage of Revenu Cycle Management 
• Training experience. Coaching experience, and Lead Exprience 

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Role Purpose

The RCM Quality and Training function ensures RCM team members have the standard work, knowledge, skills, feedback, and resources to be successful. Quality drives the training content, and training ensures quality standards are met.The RCM Training Specialist has revenue cycle subject matter expertise, specifically in patient access and revenue management, along with an inherent ability to teach that expertise to others.Develops resources and facilitates participant-centered, application-based training programs for RCM team members and leaders. In coordination with leaders and quality specialists, develops and updates standard work documentation; ensures updates are communicated to all appropriate team members. Incorporates updates into training materials.Works with RCM leadership, operations management, trainers, and team members at all levels to assure training efforts result in achieving the quality metrics identified by leaders and quality specialists. Consults with leaders, quality specialists and other team members to identify performance gaps and root causes; partners to develop and implement mitigation plans.

Responsibilities

Minimum Requirements

Education

Experience

Preferred Requirements

Education

Experience

Supervisor Experience

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer