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Specialist I – Customer Service Rep
Sam Houston State University
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Specialist I – Customer Service Rep
Sam Houston State University
| Requisition: 202500128S Occupational Category (Staff Positions Only): Technical/Para-Professional Hiring Salary: Monthly-Staff Department: Student Account Services General Requirements: High School graduate or G.E.D. equivalent. College or continued education courses in business and/or accounting desired. Experience handling cash preferred. Experience as a customer service representative, accountant, or other related field is desired. Nature & Purpose of Position/Usual Duties: Carries out all financial transactions between the University and students, as well as interdepartmental business transactions. Responsible for assisting in the receipt, disbursement and accountability of cash, checks, and payments received in Student Account Services. Analyzes financial accounts and communicates findings to students, parents, staff and faculty. Provides customer support for Student Account Services. Primary Responsibilities (Staff Positions Only): Receives monetary items for payment of various accounts due. Receives and processes interdepartmental deposits. Produces receipts, reconciles cash drawer, and prepares bank deposits daily. Applies exemptions, waivers, and external scholarships. Analyzes financial accounts and communicates those findings. Provide customer support for Student Account Services and the Division. May coordinate student staff member scheduling, training, and supervision. Assists in planning, developing, implementing, coordinating, and monitoring programs and services. Performs other related duties as assigned.
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Internal Number: 43397
About Sam Houston State University
About Sam Houston State University
For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 22,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.
SHSU is an inclusive institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.
Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges th...e university's significant commitment to service.
Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston.
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.
Member The Texas State University System
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