Coord, Patient Concierge

What Patient Concierge contributes to Cardinal Health

Practice Operations Management oversees the business and administrative operations of a medical practice.

Patient Concierge assist patients with non-clinical tasks (i.e. lodging, transportation, general customer service) to make their treatment more comfortable and convenient.

Essential Functions

·        Greet patients and families.

·        Answer center telephones, distribute faxes, and prepare customer files.

·        Schedule patient appointments; arrange outside testing, labs, radiology, etc.

·       Scan data into document imaging software.

·        Regular attendance and punctuality.

·       Ability to multi-task based on urgency.

·        Perform any other functions as required by management.

Qualifications

• 1-3 years of experience, preferred
• 6 months of medical office experience highly desired
• High School Diploma, GED or equivalent work experience, preferred
• Bilingual English and Spanish highly preferred

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

Location

Hematology Oncology Consultants: Murrieta

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.