Membership Database Manager

SUMMARY OF RESPONSIBILITIES:      

The Membership Database Manager will be a key contact for internal and external users of iMIS. The Manager will build and run reports, maintain data integrity, and work with all aspects of the membership database.

ESSENTIAL FUNCTIONS:

• Run/Build iMIS reports and queries/IQAs, including monthly membership and integrity reports
• Analyze database issues and develop solutions – to include the chapter payment portal system
• Maintain data integrity in iMIS
• Process monthly autopay billing, generating invoices and posting batches
• Assist with on-site meeting registration at VISION, including on-site VISION registration and/or bookstore, new registrations, and/or adding tours and pre-conference sessions
• Send Missouri Division rosters monthly, division meeting rosters during state conference registration, and/or other state conference rosters as requested
• Fulfill requests for membership information promptly
• Manage duplicate records weekly
• Work with iMIS Database Manager to provide iMIS technical support and coordinate with technology platform vendors (i.e. ISG, eSHOW, ASI, etc.) as needed on elevated technology issues
• Work with iMIS Database Manager to document processes, maintain/update SOPs and comply with best practices in database management
• Manage all technical aspects of the Jotforms
• Process EIM, Corporate and Affiliate membership batches
• Process manual credit card charges and refunds (serve as back up)
• iMIS State/Region Conference setup (serve as back up)

WORKING RELATIONSHIPS:

Internal: Works directly with membership, finance and operations, meetings and convention, and communications staff. Provides support to all staff as needed.

External: Works with ACTE state associations leadership, ACTE members, ACTE Leadership, consultants and vendors.