Administrative Department Coordinator, Residential Life

Accountabilities:

• Greet visitors and ensure reception area creates a welcoming environment;
• Ensure efficient execution of administrative procedures and processes central to the functioning of the Office of Residential Life;
• Respond in a timely manner to requests for information and refer to other resources as appropriate;
• Ensure the Residential Life email account and voicemail account are managed efficiently and communications are responded to in a timely manner;
• Respond to student, family, and supporter needs in a service-oriented and helpful manner;
• Manage calendars as requested by supervisor; travel itineraries for staff; contacts and correspondence for department;
• Manage receipt of, distribution, and tracking of residential keys;
• Coordinate with vendors and service providers;
• Assist with onboarding new employees;
• Maintain adequate office supplies and other material required for the operation of the department, which may include researching services and pricing, processing quotes, creating PO's and requisitions and submitting for timely payment.
• Maintain department records, research information, analyze data, prepare reports, edit and format documents and presentations, and produce standard reports;
• Monitor departmental budgets and report status, variances, and potential issues to appropriate budget manager;
• Execute building and/or room scheduling and service requests, as required;
• Hire, train, and supervise student office staff;
• Coordinate work and/or schedules of student or casual wage employees, as assigned, including processing web time entry.
• Participate in department, Division, and University meetings and committees;
• May be responsible for the timely and efficient execution of special projects, additional activities, committees and other work unique to the department, division or function, as assigned.

Professional Experience/Qualifications:

• A minimum of one year of administrative experience with progressive responsibilities is required.
• A detail-oriented approach is required.
• Must be able to schedule and coordinate meetings and other events.
• Must be able to work well in a high foot traffic area.
• Flexibility and the ability to manage multiple tasks and priorities is crucial.
• Must have solid judgement and be capable of strong communication and problem-solving.
• Solid skills and experience with Microsoft Office Suite as well as the ability to cull and consolidate data for reports. Demonstrated Google docs experience.
• Excellent verbal and written communication skills and a high regard for detail are required.
• Strong customer service experience and the ability to professionally greet staff, visitors and students, serve as a resource and coordinate requests with multiple stakeholders.
• Must be capable of working collegially with diverse groups of faculty, staff, students and community members.

Preferred Qualifications:

Education:

EEO Statement: