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Assistant Director For Events And Su Facility Operations

Southern Oregon University

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Posted:

May 23, 2025

Location:

Ashland, Oregon

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Assistant Director For Events And Su Facility Operations

Southern Oregon University

POSITION SUMMARY:
Date application must be received for priority consideration by: June 3, 2025
Anticipated Appointment Begin Date: July 1, 2025
Closing Date or if blank, Open Until Filled:
Job Family Group: Administrative and Professional
Division/Department: Academic and Student Affairs/Student Affairs
Compensation Range (commensurate with experience): $53,070-$61,000 annually @ 1.0 FTE
FLSA Status: Exempt
Appointment Basis: 12-month
Time Type: Full-time
Benefits Eligible: Yes
Renewable/Non-renewable/Grants/Limited Duration: Renewable
This position must possess and maintain a current, valid Driver License: Yes
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Remote Work Type: On-campus
Work Hours: 7:30am - 4:30pm, Monday - Friday; hours subject to change with notice
Worker Status: Must be able to legally work in the United States without visa sponsorship

SPECIAL INSTRUCTIONS TO APPLICANT:

Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled 'Resume.' Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
For inquiries and additional information, please contact Human Resource Services via email at hrs@sou.edu or by phone at (541)552-8553.
To view SOU's very generous benefits and pension programs available to eligible positions, please visit https://inside.sou.edu/assets/hrs/Benefits/Benefit_Flyer/2024_Prospective_Candidate_Benefit_Overview_012024.pdf
Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, https://inside.sou.edu/hrs/comp-calc.html, demonstrates our value and commitment to our employees.

POSITION DESCRIPTION:

The Assistant Director for Events and Stevenson Union (SU) Facility Operations is a full-time professional staff position reporting directly to the Assistant Vice President of Student Affairs/Dean of Students (AVP/DOS). The Assistant Director is responsible for managing all areas of events and facility operations of the Stevenson Union (SU) Building, manages all event registrations within the SU including facility and equipment reservations along with coordinating all support activities required for events. This position supervises and provides leadership to the professional staff (Custodial Services Coordinator and student employees within the areas of oversight (up to 20). The Assistant Director is responsible for managing a budget of five hundred thousand dollars and minor and major building reserve accounts (five hundred thousand dollars) and provides for the daily management of the Student Union. The Assistant Director will serve as a member of the AVP/DOS leadership team and will provide guidance on the long-term strategic plans for the areas of oversight.

We are seeking a dedicated individual who is passionate about service excellence and committed to creating a welcoming, inclusive environment for all who enter the Stevenson Union. This role is ideal for someone who views the building as a dynamic, living space that requires thoughtful stewardship and constant attention to detail. The right candidate will be a proactive planner with strong organizational skills, yet flexible and quick-thinking-ready to adapt to the unexpected with professionalism and composure. If you thrive in a fast-paced environment where no two days are the same, we invite you to bring your energy, creativity, and commitment to this vital role.

Minimum Requirements

Bachelor's degree in hospitality management, operations, or related field plus five (5) years of relevant professional experience is required.
Experience working with event and/or facility operations and renovations.
Supervisory experience.
Experience working with budget analysis, development, implementation, and/or reporting.
Ability to get driver's clearance to operate SOU vehicles.

Preferred Requirements

Master's degree in higher education administration, hospitality management, operations management, or a related field.
Experience supervising employees within a union.
Experience preparing, reviewing, negotiating, and executing space use contracts.
Experience working with event management software (such as EMS or CourseDog).

Essential Functions

Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:

(45%) Leadership

Assist in the establishment of the unit's direction and policies with specific emphasis on events and facility operations.
Responsible for the overall direction and administration of events in the Student Union, including Reservations, Event Support, and policies related to campus events.
Create a welcoming, inclusive, and student-focused environment that supports students' sense of belonging and engagement.
Hire, train, supervise, support, and evaluate full-time staff in Custodial Services as well as student staff who support these areas.
This position supervises one (1) full-time direct report and approximately 15-20 student staff.
Assist with the coordination of training and development for student and full-time staff members.
Manage and be responsible for the event reservation process for the Student Union.
Oversee work orders for all operational aspects and equipment. Serve as the event liaison for major functions.
Lead the SU Operations Team meetings. Maintain open communication channels to resolve conflicts and ensure the department operates as a unified entity supporting the mission and strategic goals outlined by the Student Affairs Leadership Team.
Serve as advisor to the Associated Students of SOU (ASSOU) Stevenson Union Steering Committee.

(45%) Administrative

Develop, implement, and maintain University Reservations and Event Support Services policies and pricing structure.
Prepare budgets and financial reports for Scheduling, Event Support Services, and Custodial Services.
Lead the creation of the annual report by collecting and analyzing relevant data, drafting content, and ensuring alignment with departmental strategic goals.
Oversee the preparation, review, negotiation, and execution of space use contracts.
Coordinate operational aspects of the facilities, including flooring, paint, furniture, equipment, work orders, and storage.
Oversee key management and access control for the department.
Coordinate University Reservations and Event Support Services website maintenance.
Serve as the liaison to summer camps for facility use.
Serve as the unit contact to the University Calendar.
Collaborate with University Housing, Conference Services, and SOU Dining to ensure customer needs are met.

(10%) Other Duties

Serve on Student Affairs and University committees as needed.
Participate in regional and national Student Union and/or Auxiliary Services Professional Associations.
Other duties as assigned

Skills, Knowledge, and Abilities

Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters
Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email.
Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
Demonstrated ability to provide training and direction to student assistants.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
Strong leadership and staff development skills, including experience supervising professional and student staff and fostering inclusive, team-oriented environments.
Proficiency in budget management, data analysis, and developing well-reasoned recommendations based on research and assessment.
High level of customer service, conflict resolution, and problem-solving skills in fast-paced, dynamic environments.
Technological proficiency with a variety of software platforms, and the ability to analyze systems and improve operational efficiency.
Commitment to professional growth, continuous improvement, and upholding institutional policies and procedures in a collaborative campus setting.

Physical Demands

Ability to move/transport 50 pounds.
On occasion, this person must assist with equipment and room set-ups.

Special Conditions

Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Must be able to successfully pass a pre-employment background check.
This position classification has been defined as exempt and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.

_________________________

SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce

In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources.

Diversity Statement:
Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.

SOU Land Acknowledgement
We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (www.grandronde.org) and the Confederated Tribes of Siletz Indians (www.ctsi.nsn.us) are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people.

Notice to Prospective Employees
Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the 'Clery Act'), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.

An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: https://cps.sou.edu/clery-act-annual-security-report/. A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call 541-552-7095, or email clerycoordinator@sou.edu.

To apply, please visit: https://sou.wd1.myworkdayjobs.com/en-US/Southern_Oregon_University/job/Southern-OregonAshland-Campus/Assistant-Director-for-Events-and-SU-Facility-Operations_R0000727

Internal Number: 6238794

About Southern Oregon University

SOU provides career-focused, comprehensive educational experiences to over 6,200 students. Along with an emphasis on student success and intellectual growth, SOU is committed to diversity, inclusion and sustainability. Theoretical and experiential learning programs provide quality, innovative experiences for students. At SOU, students build strong community connections through internships, mentorships, field studies, capstone projects, volunteer opportunities and civic engagement.

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Assistant Director For Events And Su Facility Operations

Southern Oregon University

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