Engagement and Alumni Relations Consultant

Position Overview

The Engagement Consultant is a critical member of the Vice President of Wexner Medical Center (WMC)/Health Science College (HSC) Advancements team, directly responsible for executing activities that support successful engagement of significant donors and leadership volunteers with WMC leadership. Serves as a partner with the Chief Executive Officer (CEO)/Executive Vice President (EVP) of WMCs team, facilitating requests related to donor interactions and communications and serving as a conduit for inquiries related to Advancement activities. Reporting to the Senior Director of Principal Gifts, the Engagement Consultant serves as a strategic liaison with medical center leadership, supports and manages Advancements strategic engagement plans with community leadership and supports campaign/fundraising events.

The Consultant analyzes information and engages in responsible, independent thinking to initiate resolutions in response to inquiries. This role is responsible for managing communication, projects and processes directly related to the CEO/EVP for WMC and the Vice President (VP) for WMC/HSC Advancement. This role also champions the efficient operations and professional image of the CEO/EVPs office and exercises considerable discretion and good judgment in handling information and taking care of matters of a highly confidential and critical nature. They are expected to provide superior customer service in a fast-paced environment; be organized, detail-oriented and able to manage multiple tasks and projects; maintain confidentiality and use good judgment when working with sensitive information; be proficient with MS Office programs; be fiscally responsible; and anticipate the needs of and readily adapt to different priorities and people. The candidate is expected to have excellent written and verbal communication skills, be able to effectively balance multiple priorities and time demands and provide exceptional customer service. This role requires someone highly organized and detail-oriented to manage numerous complex requests from multiple sources and ensure clear tracking through to completion.

All members of Advancement are part of creating a culture that inspires an exceptionally multifaceted and talented team and are expected to exhibit The Ohio State Universitys Shared Values. The Office of Advancement is committed to acting with kindness, respect, and integrity at all times and welcoming our colleagues ideas, voices, and perspectives, acknowledging that we are better together.

About the Wexner Medical Center

One of the nations leading academic health centers, The Ohio State University Wexner Medical Center offers health care services in virtually every specialty and subspecialty in medicine. Thousands of patients come to us each month for treatments and services they cant find anywhere else. Our clinical areas of distinctiveness are Cancer, Heart, Neurology, Transplantation, Diabetes, Musculoskeletal, Digestive Diseases and Critical Care. At Ohio State Wexner Medical Center, were driving breakthrough health care solutions to improve peoples lives.

Duties and Responsibilities

65%

Leads efforts with implementing engagement plan for principal gift level prospects and donors; Drives the collection and recording of prospect identification, cultivation, and engagement data; Strategically supports developing, implementing, monitoring, and enhancing strategies and tactics for principal gift prospects that promote engagement; Works with the Senior Director to execute engagement strategies and programs related to principal gift (PG) donors; Creates and implements materials and correspondence to keep projects on track; Completes research and gathers information related to funding priorities and opportunities; Works closely with VP, CEO/EVP, Donor Experience, and partners across the university on the implementation and management of high-end, comprehensive cultivation and stewardship strategies for Ohio States most significant benefactors; Works with the Senior Director of Principal Gifts, VP and the CEO/EVPs office to execute high-level donor meetings and events; Participates in event work, including but not limited to extending invitations and tracking responses; Communicates and coordinates with colleagues across the university; Responds verbally and in writing to inquiries from staff, donors, volunteers and university administrators.

30%

Provides strategic direction and oversight with regards to special events and advancement requests for the VP, the CEO/EVP, and multiple Wexner Medical Center Leaders; Proactively reviews, manages and prioritizes complex projects and schedules; Proactively plans for meeting needs including the creation of agendas, briefings and other written materials; Leads the acknowledgement and request for development correspondence process; Serves as the liaison to Executive Assistants who manage complex calendars in order to determine strategic use of time; Interfaces with a variety of people including university and hospital leadership, major/principal donors, volunteers, faculty, staff and general public; Researches and resolves issues and proposes courses of action, suggests process improvements or other opportunities to improve projects without direction provided by manager; Screens and handles sensitive or complex inquiries; Uses substantial judgment and independent decision-making authority to assist with operations and maintains a high level of discretion in the handling of confidential matters; Strategizes and collaborates with the team to understand positions and priorities for donor and leadership interactions; May occasionally assist in staffing the CEO/EVP or other WMC executives at philanthropic events outside normal working hours.

5%

Works on special projects and confidential assignments as needed; performs other duties as assigned.

Required Qualifications

• Bachelors degree or equivalent combination of education/experience
• Four (4) years of experience in development, donor relations, fundraising, event planning, project coordination, or related administrative support role.
• Two (2) years of direct experience working with senior executives
• Microsoft Office experience

Desired Qualifications (Were committed to building a team that reflects a variety of skills and experiences and encourage you to apply even if your experience does not align perfectly)

• Six (6) years of substantial knowledge and experience in higher education fundraising and/or large health systems or other large, complex organizations
• Experience in a non-profit environment
• Previous project coordination experience; experience with the Advancement System (TAS) or other CRM systems
• Exceptional written and verbal communication skills
• High competency with data and reporting tools such as excel

The Office of Advancement is committed to providing tools and resources for you to learn our business, proprietary databases, university-specific processes, and advancement practices.

You Need to Know

Aside from the unparalleled benefits of working for The Ohio State University and working in the vibrant, smart, enjoyable, and growing city of Columbus, Ohio, this opportunity will provide exceptional rewards that arise from working for an institution doing worldwide life-changing teaching and research. Learn more here: https://hr.osu.edu/careers/.

In accordance with the Disaster Preparedness and University State of Emergency Policy 6.17 this position has been designated as a standby position.