Deputy Airport Manager - Operations

Key Responsibilities

• Accountable to the Airport Manager for the development and implementation of strategic operational policies;
• Oversee airport operations including airside, landside, airline services, security and environmental;
• Responsible for the Airport’s regulatory compliance programs including, but not limited to: Airport Certification Manual (ACM), Airport Security Program (ASP), and ISO-14001 certification;
• Integrates and collaborates with the Deputy Airport Manager – Administration to assure Airport Operations align with business initiatives and agreements;
• Responsible for aircraft operational efficiencies for the overall benefit of the Airport;
• Develops and manages operations and maintenance teams to optimize cohesion, performance and to provide clarity and direction for and overall situational awareness;
• Responsible for the Airport’s emergency preparedness posture through effective training and partnerships with mutual aid, the County’s Department of Emergency Services and other related stakeholders. Leads day-to-day operations, training tabletops, and full scale exercises utilizing a common framework under National Incident Management System (NIMS);
• Establishes and maintains effective working relationships with Airport tenants, aircraft operators, FAA, TSA, CBP, CDC, USDA, NYCDEP, NYSDEC, Westchester County leadership, Airport Advisory Board, auditors, relevant labor union(s) leadership, and other relevant local State and Federal government agencies;
• Respond to all airport emergencies and irregular operations – 24 hours per day, 365 days per year; and
• Acts for the Airport Manager in his/her absence.

Education | Experience

• Four-year degree in Airport, Aviation, Business Administration, or related field.
• Minimum ten years of experience in progressive roles of responsibility in airport operations, facilities management, process or program management or an acceptable combination of training and experience.

 Qualifications

• Demonstrated superior supervisory, management and administrative capabilities.
• Demonstrated program and process management capabilities and the ability to effect processes within airport teams.
• Proven ability to effectively interface with a variety of airport stakeholders and tenants.
• Demonstrated ability to lead the operational relationship among the airlines, service providers and corporate aviation tenants.
• Strong interpersonal, written, and verbal communication skills to build positive relationships and engage effectively with tenants, County officials, and other airport stakeholders.

 Skills

• Ability to track projects to ensure financial objectives can be met.
• Ability to follow budget restraints given by leadership and project scope.
• Ability to read, analyze, and interpret industry periodicals, professional journals, technical procedures and government regulations.
• Ability to solve problems and deal with a variety of variables in situations where only limited standardizations exist.
• Ability to create, update, track and maintain a master standard operating procedures (SOP) manual.
• Ability to write reports, business correspondence and monitor KPIs
• Advanced proficiency in spreadsheets, database management, and properties management software.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines with minimal supervision.
• Ability to collaborate cross-functionally with other Avports & County Departments.