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Clinic Coordinator - Psychiatry
UCLA
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Clinic Coordinator - Psychiatry

UCLA

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Details
Posted:
June 6, 2025
Location:
Los Angeles, California
Description

The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Clinic Coordinator to join the Department of Psychiatry. You will be responsible for monitoring the Psychiatry Outlook mailbox for scheduling requests. Primary duties include:

  • Front desk duties (triage calls, greet and check-in patients)
  • Responsible for patient interviewing and encounter registration
  • Obtaining all financial and demographic information from patients
  • Accurately encounter patients utilizing proper Care Connect functions
  • Explaining in the NPBHS procedures and necessary information to patients including required authorization and estimated liability
  • Verifying insurance benefits and accurately record benefits for finance review
  • Reviewing accounts for change in status and re-verify benefits and/or authorization
  • Scheduling and confirming patients appointments
  • Other duties as assigned

Salary: $29.42/hr - $42.14/hr

Qualifications

  • Knowledge of basic psychiatric terminology
  • Knowledge of NPBHS and Medical Enterprise supported services, Care Connect (EPIC) systems.
  • Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations
  • Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications
  • Skill in performing basic arithmetic.
  • Ability to work independently and exercise appropriate decisions with minimum supervision.
  • Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds.
  • Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public.
  • Skill in organizing and prioritizing assignments
  • Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations. 
  • Ability to perform the functions of patient encounters, registration and appointment scheduling using a computerized system.

Internal Number: 147737569
About UCLA
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.
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