Vice President of Sales Operations

Job Responsibilities:

• Serve as the primary liaison between the COO’s office, operations, and other departments, ensuring seamless communication and alignment on strategic initiatives and cross-functional projects.
• Collaborate with C-suite executives, department heads, and internal and external partners to define sales objectives, KPIs, and strategic initiatives.
• Lead cross-functional initiatives to improve sales productivity, performance, and client satisfaction.
• Lead, mentor, and manage a distributed field operations and sales recruitment team, cultivating a culture of accountability, innovation, and high performance.
• Lead the planning, execution, and delivery of high-impact projects across departments, ensuring alignment with business objectives and timely execution.
• Identify and mitigate risks, resolve project roadblocks, and manage stakeholder expectations throughout the project lifecycle.
• Provide detailed reporting and actionable insights to drive strategic decision-making.
• Establish governance frameworks, timelines, budgets, and reporting mechanisms for successful project execution.
• Partner with finance and leadership to support budget planning and ongoing monitoring, ensuring efficient resource allocation, cost control, and alignment with organizational budget targets.
• Engage in design and management of territory alignment and revenue budget setting processes.
• Develop reporting and dashboards to track individual and team performance, transaction volume, pipeline health, and forecast accuracy.
• Develop and manage sales incentive programs that drive desired behaviors and results.
• Implement and monitor KPIs and operational performance to track progress toward benchmarks and ROI targets.
• Serve as the primary business partner for the firm’s CRM system who ensures consistent, accurate, and strategic data use across the organization.
• Perform additional tasks and duties as assigned.