Market Director Quality Regulatory Risk

All the benefits and perks you need for you and your family:

• Competitive hourly pay
• Career Development
• Whole Person Wellbeing Resources

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Day Shift

Location: AdventHealth Palm Coast – 60 Memorial Medical Parkway, Palm Coast, FL 32164

The role you’ll contribute:

The Market Director of Clinical Improvement & Risk Management / Patient Safety Officer provides leadership, direction and support for patient safety initiatives for the Central Florida Division – North Region and the Flagler Market hospitals (Palm Coast and Palm Coast Parkway) responsibility includes Risk Management, Quality, Infection Prevention, Physician Peer Review, Just Culture, Patient Safety Organization, Data Analytics, Performance Improvement and Accreditation. The scope of work includes establishing policies, procedures, strategies and objectives specific to assigned departments for the region. Act as a liaison to the Medical Staff, Administration, all hospital Departments and committees to accomplish performance improvement and evidence-based practice initiatives. Responsibilities include the assurance that the regulations of applicable Federal, State, and local regulatory and accrediting agencies and the Corporate Compliance Plan are adhered to.

The value you’ll bring to the team:

• Able to maintain credibility when communicating adverse news, follow through on promises and concerns, provide service recovery to dissatisfied customers, care about people as individuals and demonstrate empathy and concern while assuring that the organizational goals are met, accomplish objectives through influence, celebrate successes and accomplishments, and communicate a shared vision for the organization.
• Understands, articulates, and maintains accountability for organization risk management, infection prevention, quality assurance, performance improvement, and patient safety programs and plans in compliance with accrediting body standards, CMS Conditions of Participation, AHCA, and Florida State Statutes.
• Consider the financial implications, safety implications, and clinical outcomes when making recommendations, evaluating technology and products, and developing policies and procedures.
• Administrative oversight of the interview and selection process of new employees for the local Office of Clinical Effectiveness and Risk Management departments. Supervises the department leaders, performing employee performance evaluations as required, documenting employee performance and performing coaching and counseling as needed.
• Maintaining current knowledge through the review of best practices, evidence-based research, consensus, and guidelines.

The expertise and experiences you’ll need to succeed:

• Graduate of a School of Nursing
• Bachelor’s degree in healthcare related field OR 10 years’ experience in clinical healthcare setting
• Minimum five years’ healthcare management experience and minimum three years’ experience in Quality, Compliance, Risk or Patient Safety
• Current, active Florida RN license

Qualifications

The expertise and experiences you’ll need to succeed:

• Graduate of a School of Nursing
• Bachelor’s degree in healthcare related field OR 10 years’ experience in clinical healthcare setting
• Minimum five years’ healthcare management experience and minimum three years’ experience in Quality, Compliance, Risk or Patient Safety
• Current, active Florida RN license

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Quality/Clinical Effectiveness

Organization: AdventHealth Palm Coast

Schedule: Full-time

Shift: 1 - Day

Req ID: 25004811

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.