Assistant/Associate Director for Dean of the College and Parent Communications

Accountabilities:

• Manage and create content for the parent and family resources web pages
• Facilitate the production of – and create content for – parent-facing communications materials, such as such as newsletters, family resource guide, and new-family onboarding publications
• Maintain, monitor, and create content for the University's Parent Facebook Group
• Monitor and manage the parents@colgate.edu inbox, document parent concerns and questions
• Communicate with — and provide assistance to — parents and families, referring them to resources and helping de-escalate issues
• Conduct new family orientation sessions
• Assist with managing DOC departmental newsletters
• Work closely with DOC departments and the university communications design team to develop engaging e-newsletter templates, digital promotional materials, and social media templates
• Facilitate the production and regular updates of internal, student-facing promotional DOC materials such as brochures, signage, and student life departmental promotional materials
• Serve as an editorial liaison and assist with content strategy for DOC departmental websites
• Develop communications plans, marketing materials, and signage for campuswide events related to incoming students and Colgate student families such as Arrival Day, Orientation, and Family Weekend
• Serve as the DOC communications liaison and project manager for incoming student and family onboarding

Professional Experience/Qualifications:

• A minimum of 2–5 years' experience in communications, project management, marketing, public relations, or related field
• Excellent writing, editing, publication, and project management skills
• Broad understanding of traditional and social media platforms and experience in web content writing and social media content creation
• Strong interpersonal and organizational skills; ability to interact comfortably with a broad spectrum of individuals within the organization to gain consensus
• Ability to build and maintain strong relationships with key clients across all divisions, as well as with external stakeholders such as parents and families
• Knowledge or experience in higher education

Preferred Qualifications:

Education:

Other Information:

EEO Statement: