Manager II (Deputy General Manager, Chief of Operations)

Manager II (Deputy General Manager, Chief of Operations), Grade M2
Montgomery County, MD Government
Department of Transportation (MCDOT) 
 Transit Services Division
Rockville, MD

Salary Range:$113,715 to $180,862

About The Montgomery County Department of Transportation (MCDOT):

The mission of the Montgomery County Department of Transportation (MCDOT) is to move people and connect places with seamless, equitable transportation options that are safe, environmentally responsible, and support economic growth and vibrancy in Montgomery County. The Department has five divisions; these include Highway Services, Parking Management, Transit Services, Traffic Engineering and Operations, and Transportation Engineering. We are a large organization with over 1,200 employees and a dedicated County budget of $300 million. 

ABOUT THE DIVISION:

The Division of Transit Services coordinates transit services in Montgomery County. Transit accomplishes an essential mobility mission of the County, connecting people, communities, workplaces, educational institutions, recreational opportunities, and many other essential destinations. The Division employs 850+ people, operates nearly 400 buses on 80+ fixed routes throughout Montgomery County. The Division plans, schedules and manages the County’s Ride On bus system consisting of County owned and operated buses. Ride On carries roughly 18 million riders annually.

WHO WE ARE LOOKING FOR

The Division of Transit Services seeks a Manager II (Deputy General Manager, Chief of Operations).  This position is responsible for managing the operations of a comprehensive, countywide public transit bus system, and overall delivery of bus service provided by Ride On, as well as the safety, efficiency, and responsiveness of the system to the public.

WHAT YOU’LL BE DOING 

The ideal candidate will have excellent oral and written communication, management, and leadership skills. The candidate will be a strategic and proactive leader and must demonstrate experience overseeing and managing in an operational environment. The selected candidate will have advanced experience with labor contracts and developing and implementing policies.

Duties include, but are not limited to: 

• Fostering a positive labor relations environment based on mutual trust, respect, integrity, and collaboration.
• Supervising operational activities for 3 Ride On bus depots and Central Communications.  
• Planning, managing, and directing the development of operational policies and procedures.
• Ensuring sufficient operating personnel and equipment to fulfill bus service requirements for operations.
• Effectively managing and identifying budgetary requirements, including personnel, materials, and capital equipment to ensure sufficient resources.
• Directing the development of strategic contingency plans, coordinating emergency procedures, and ensuring that personnel are properly trained, and appropriate equipment is made available to respond to matters having a potentially adverse impact on bus operations and safety.
• Directing the investigation and response to inquiries from federal, state, local government officials and the general public.

Minimum Qualifications
Experience: Seven (7) years of progressively responsible professional experience in Transit Operations, Transportation Management, or a field related to the assigned area, three (3) years of which were in a supervisory or executive capacity. Note: The term “executive” is further defined as a high echelon or high level position in an organization that is assigned technical research, management advisory services responsibilities, or policy-making duties and responsibilities that exerts considerable influence on organizational policy, plans, and operations through technical research, management advisory services, and/or policy-making duties and responsibilities (e.g., County positions at Grade 30 or above).

Education: Graduation from an accredited college or university with a Bachelor’s Degree. 

Equivalency: An equivalent combination of education and experience may be substituted. Note: Based upon legislative requirements, some positions may be subject to different minimum qualifications.

LICENSE: Possession of a valid Class “C” (or equivalent) driver’s license from the applicant’s state of residence when required for job-related duties.

Preferred Criteria, Interview Preferences
Please view full job description here for Preferred Criteria, Interview Preferences
    
To view the complete job announcement, review our comprehensive benefits and to apply,
please visit Deputy General Manager, Chief of Operations

The Job Number for the Deputy General Manager, Chief of Operations recruitment is 2025-00365
Interested candidates must create an online account in order to apply
This Recruitment closes July 4, 2025
Applicants are strongly encouraged to review the Resume Preparation Tips
listed under the “Career Resources” tab at https://www.Work4MCG.com
EOE. M/F/H.