Information Processing and Database Coordinator

THE POSITION:

The Information Processing and Database Coordinator is responsible for entering data into Archtics (patron database), managing data hygiene, and assisting with projects and campaigns. This position interacts with individual, corporate, and foundation donors to the North Carolina Symphony’s annual fund which supports a $20 million annual operating budget and a $42 million endowment fund.

RESPONSIBILITIES:

• Enter and manage data for all individuals and organizations, including address updates, constituent demographics, biographical information, and relationship links
• Run data queries to extract information and export data to other software applications and for reports
• Produce reports and assist with general analysis of data as it relates to fundraising and donor recognition
• Respond to multiple user requests for database support, information, and reporting
• Preparation for and work during risk assessment audit and year-end audit to include but not limited to reports, back-up, and analysis
• Conduct regular data hygiene to ensure data integrity
• Assist with projects and campaigns, including list pulls, trades, marketing e-blasts, and direct mail initiatives, as well as projects for telemarketing vendors
• Update weekly donor and ticket
• Serve as back-up creating daily accounting batches of incoming pledges, gifts, and pledge payments; apply each to correct donor, campaign, and fund in accordance with department procedures
• Serve as back-up creating acknowledgement letters for every pledge or gift entered into the database
• Provide training and usage assistance to staff on Archtics database, including answering questions about standard processes to new users
• Clerical work such as copying letters and processing mailings
• Collaborate with colleagues in the Philanthropy and Marketing Departments and attend team meetings, as necessary
• Cover responsibilities of Database Manager and Fulfillment Manager when that person is on vacation or sick leave
• Back-up HR and Business Systems Director with IT, phone systems and office supplies when that person is on vacation or sick leave
• Attend and work out of office events as necessary, to include weekends and evenings

The duties listed above are not all inclusive. The person in this position is expected to perform other work-related duties as assigned even though they may not be considered primary duties.

OTHER CONISDERATIONS: 

• Because driving between worksites and to various locations may be a central function of the position, administrative staff must maintain a valid driver’s license and have reliable transportation
• Applicants must be authorized to legally work in the United States

TO APPLY:

Applicants are requested to send resume and cover letter to humanresources@ncsymphony.org and reference Information Processing and Database Coordinator in the subject line. Three references will be requested from all candidates invited to interview for this position. Compensation is competitive and negotiable, commensurate with experience.

No phone calls, please

Application Deadline: July 11, 2025