Medical Director Inpatient Services Billings

Medical Group Medical Director of Primary Care, Peaks Region, Montana Market, Billings, Inpatient Services is a leadership position reporting to and collaborating with the market Medical Group Medical Director of Primary Care, Peaks Region, Montana Market, Billings. Together, and in dyad partnership with market operations directors sustain healthy relationships among providers and Intermountain Health. The Medical Director must be a patient centric leader who is an excellent trusted clinician with strong interpersonal and organizational skills. They must have a strong commitment to improving the processes at Intermountain Health working with other departments, clinical programs, service-lines, clinical shared services, markets, and clinics in the organization through development of standard work and process improvement. The Medical Director will collaborate with all team members within their limited scope of services and all providers to deliver services that are high in measurable quality, value and service, while also furthering the mission, the Framework for Excellence and strategic initiatives of Intermountain Health.

Scope:

The Senior Medical Director is a region-wide leadership role reporting to the specialty-defined Associate Chief Medical Officer in assigned region with accountability for the specific Service Line. The position operates in a dyad leadership structure with key organizational relationships across Intermountain Health with a specific focus on leading the performance, continuous improvement, and strategic direction of the service line in the assigned region. The Senior Medical Director supervises medical leaders and medical group employed physicians and APPs in the service line.

Responsibilities:

Leadership:

• Practice medicine with excellence, as an example to others, exhibiting qualities and behaviors consistent with Employer’s Framework for Excellence
• Provide leadership, management and coaching for providers toward the attainment of the clinical, quality, patient experience, productivity, and strategic growth goals of Intermountain Health; assist in becoming a highly functional, integrated Medical Group with a particular focus on their limited focus of practice as outlined.
• Assist in hiring of Physicians, Nurse Practitioners and Physician Assistants in collaboration with market Medical Group Medical Director.
• Maintain and enhance open and effective communication among providers, management teams, Care Site, and Intermountain Health
• Participate in and complete check ins and reviews with Physicians and Advanced
• Lead and participate in education of providers as requested from supporting services.

Customer Service:

• Collaborate with team(s) in efforts related to optimize customer service and patient care (patients and employers, as well as physicians, associates, and other internal customers), and will assist the Executive Director, Practice Administrators in efforts to develop superior service and quality.

4. Physician Partnership and Support

• Meet regularly with leadership to develop strong relationships with providers and to discuss information that is essential to the successful performance of the practice.
• Coordinate and participate in regular Practice meetings as a forum for dialogue around organizational strategic themes, clinical quality, patient experience, productivity and as a forum for gaining provider trust, input and feedback.
• Assist with physician and APP recruitment, retention, and interviewing activities.
• Attend their clinic’s/groups MOR/practice meetings monthly and as needed.
• Partner with clinical programs and service line leadership, actively participate in implementation of clinical best practices, care process models to promote clinical excellence, and high reliability while reducing unnecessary clinical variation.

5. Quality Management

• Assist the Medical Group Medical Director in developing and deploying tools to measure care outcomes related to the improvement of care processes within their limited scope of practice, in the context of clinical quality, service and access.
• Ensure that the services provided by the employed providers are compliant with all legal and regulatory requirements and will assist with monitoring and auditing when necessary.

*This position does require you to be based in Billings.