| Job Summary Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivate the intellectual and personal growth of the entire university community. Towson University is accepting applications for a Program Transfer Manager (PTM) to work at its Northeastern Maryland (TUNE) facility. Reporting to the Executive Director, the PTM will have multiple areas of responsibility. The PTM is the chief recruiter at TUNE, which includes, among various recruiting duties, tabling at partner institutions and school system fairs, and identifying and working numerous community events. The position requires the ability to sell TUNE to prospective students, have a thorough understanding of the transfer admissions process and provide transfer advising to both potential and matriculated students. In addition to TUNE recruitment, the PTM works with University Admissions to track applications and admissions and maintains records and provides data upon request. The PTM serves as a resource for the academic departments at TUNE and requires regular planning work with TUNE’s University and transfer institution partners including coordinating various partnership pathway programs. The PTM also manages TUNE Information Session and Tour events, supervises student ambassadors, assists with TUNE’s New Student Orientations, and contributes to the TUNE website and social media platforms. As a member of TUNE’s senior staff, the PTM may at times be called upon to serve as PIC. The PTM works with individual and small groups of students, faculty and staff, as well as the general public. Towson University in Northeastern Maryland (TUNE) is located on the grounds of Harford Community College in Bel Air, MD. Responsibilities and Duties Recruitment Responsibilities - Serve as the TUNE liaison to University Marketing to ensure consistency in messaging and avoid duplication of efforts, working closely to develop tools and strategies to increase enrollments.
- Help program coordinators create and revise program documents, matrices, and databases to accurately reflect the TU program at TUNE and coordinate the dissemination of program information to recruits.
- Manage TUNE Information Sessions and Tour events.
- Recruit, hire, and supervise Student Ambassadors to aid in the recruitment efforts.
- Work closely with partner community college admissions and advising staff; disseminating and updating information related to articulation agreements and recruitment opportunities.
- Market programs in the general community, community colleges, and schools/systems. Visit, both in person and virtually, High Schools and classes at community college feeder schools. Participate in high school college fairs, community college transfer fairs, and specific events related to transfer enrollment.
- Purchase and maintain a supply of marketing “giveaways” for recruitment and awareness purposes.
- Attend other events as opportunity and/or need arises.
Admissions Responsibilities - Acquire an understanding of University Core and TUNE program requirements.
- Assist potential students with the application process to TUNE; work with University Admissions to ensure websites are accurate and updated.
- Review transfer student college transcripts to determine the transferability of courses and advise students on the pathways to a degree; work with University Admissions to confirm eligibility and admission.
- Coordinate various partnership pathway programs.
- Conduct information sessions for student groups visiting the TUNE facility.
- Assist TUNE staff with new student Orientations.
- Assist program coordinators with cohort development by granting enrollment permissions and monitoring overrides and course capacities.
- Conduct appointments with prospective transfer students and respond to transfer related questions in person, via telephone, email, written correspondence and virtually; provide admissions criteria, transfer credit summaries and recommendations for completion of additional courses at their sending Institutions; and maintain paperwork associated with each visitation.
Academic Advising Responsibilities - Serve as general academic advisor for all students at TUNE, and act as resource for the academic departments at TUNE.
- Provide, with assistance from TUNE staff, logistical and other student application processes and contact information support (e.g. correct forms, internet links, etc.).
- Act, in cooperation with TUNE staff, as liaison between students and main campus departments.
- Provide academic advising to students and support to academic departments during the Transfer Student Orientation Programs in July/August and January.
- Communicate with the Registrar’s Office to ensure that incoming student accounts are cleared for registration.
- Assist with registration of transfer students for their first semester of coursework at TUNE.
- Assist program coordinators with appropriate and timely academic advising to ensure program completion and time to degree.
- Provide appropriate and effective academic advising to TUNE students who are changing majors or considering adding a minor.
Administrative Duties - Manage TUNE Student Group in PeopleSoft.
- Monitor enrollment capacities in TUNE courses to ensure that adequate seats are reserved for incoming and continuing TUNE students.
- Work with University Admissions to create TUNE events in Slate; such as tours, information sessions, and orientations and manage registrations and communications for these events. Work with Admissions to ensure that communications through Slate are up to date.
- Contribute to the TUNE website and social media platforms.
- Handle program paperwork such as creating and maintaining program sheets, course sequences and databases for programs.
- Supply pertinent student data upon request for tracking purposes and reporting.
Additional Responsibilities - This position requires some evening and weekend hours, including some regional travel.
- Perform other duties as assigned.
Qualifications and Skills Required: - Bachelor’s degree
- Two years of relevant experience.
- The selected candidate must have excellent communication skills; be a self-starter who can work well on their own; have strong organizational skills and attention to detail; be a team player with a strong work ethic; and have proficient computer skills including Word, Excel, PowerPoint, Outlook, and Access.
Preferred: - Prior experience in college or university Admissions and/or Academic/Program Advising.
- Master’s degree.
- Experience with student information systems (e.g. PeopleSoft, Banner, ImageNow), an understanding of platforms for tracking event RSVPs (e.g. Slate, Salesforce, Eventbrite, Google Forms).
- Familiarity with tools for creating event flyers (e.g. Publisher, Canva).
- Knowledge of application of social media in higher education with experience using social media (Facebook, X, Instagram, Flickr) a plus.
Salary and Benefits Targeted Hiring Range is $56,000 - $61,000 and full University benefits that include 22 days of annual leave, up to 15 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, click here. TU also offers a variety of great perks and discounts, which can be found here. If you are motivated, innovative and team-oriented, we would love to hear from you.
For consideration, please submit a cover letter and resume with your online application. This position will be open for a minimum of 14 days. The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. Therefore, the University System of Maryland (USM) has strongly encouraged full COVID vaccination and up-to-date booster shots (when eligible) for all faculty, staff, and students at all schools in the USM as both a reasonable and necessary means of protecting our health and safety. |