Community Manager - Ltd. Med Center

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

• Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
• Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
• Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
• Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the propertyâ™s occupancy and revenue goals.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the propertyâ™s maintenance team members comply with the Companyâ™s standards with respect to responding and completing resident service requests.
• Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
• Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
• Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the propertyâ™s performance, and responding to owner requests as needed.

#LI-AK1

The ideal candidate should be comfortable working alone, technology savvy, and comfortable with a fast pace environment.

Affordable Housing, Bilingual, and Entrata experiences are strongly preferred.

This community will be part of Greystar Apex which is leading the way in a revolutionary change for doing business in the multifamily Industry. Utilizing distinct centralized services to meet the needs of our team members, residents, and suppliers. Communities on Greystar Apex have the support of three distinct centralized services dedicated to superior performance of daily operations. Each business line within Greystar Apex will perform specialized tasks for the communities they serve. Centralized Leasing Services will lead the communities leasing efforts with dedicated and world-class leasing professionals available for our prospective residents. They will effortlessly lead our customers through their search for their new home and assist with gathering all items needed for their move in . Once our prospective residents begins their resident life cycle, they will have a dedicated Community Support Specialist in the Resource Center. Resource Center concentrates on lifting the burden of the administrative tasks from the onsite team members and engage in resident interactions for their account related activities, where they answer questions about leases, utilities, resident insurance and other various inquiries about accounts and billing, all while supporting the onsite team members with collection efforts. In addition, Resource Center supports the onsite teams with supplier communication and other accounts payable inquiries. Residents and community teams will also have the support of the Area Maintenance Manager program which has proven to be invaluable to our communities through reductions in service request completion times and increased customer satisfaction. The Area Maintenance Manager Program also leads the charge on implementation of contract consolidation to better assist the communities with specialized and best in class services. The program provides higher skilled service team members for communities with customized regionalized support. In addition to all of these benefits, Greystar Apex provides the communities with innovative technology to create efficient and streamlined daily operations!

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.