Director of Golf

HIRING RANGE: $104 583 - $135,959 annually

The director of golf directs all aspects of the golf facility, including golf operations, restaurant, meeting and banquet rooms, and maintenance. Manages activities and the relationships between the facility, executive director, patrons, employees, community, and industry. Coordinates and administers facility policies and supervises and supports all department heads. Monitors the quality of products and services to maximize customer satisfaction. Secures and protects facility assets.

ESSENTIAL DUTIES/RESPONSIBILITIES: Plans, administers, and maintains the Indian Tree Golf Course, serving a metropolitan community of approximately 140,000, averaging 76,000 rounds of golf annually, and an estimated 200,000 facility visitors. The program involves planning, administering, and managing a typical conventional and well-established golf course operation; however, the position also includes:

Planning, Finance, Regulations
Develops/coordinates long-range and annual business plans for operating and capital budgets.
Analyzes and monitors monthly financial statements, income, and expenses.
Assures operational compliance with local, state, and federal laws.
Maintains knowledge and compliance with all district lease terms and contractual obligations.
Monitors compliance with all Apex Park and Recreation District purchasing policies and procedures.

Administration
Develops and maintains a sound organizational structure.
Oversee the development of operating procedures and training manuals.
Develop emergencies, safety, and first aid procedures.
Oversees department heads that schedule, supervise, and direct the work of facility staff.
Attends district committee meetings, board management, and staff meetings when requested.
Recruit, hire, train, motivate, supervise, and evaluate all golf department staff.

Operations
Develop and implement operational policies, programs, and procedures per the district's mission.
Monitor daily operations, functions, and services, including tracking rounds, fees, and trends.
Assure high customer satisfaction standards; ensure open communication and high customer visibility.
Provide proper hiring, training, supervising, personal development, and corrective action by fair labor standards and safety.
Coordinates with the finance department to ensure daily accounting, inventories, banking, audit procedures, cash flow, and controls.
Serves as a member of appropriate golf committees -men’s, seniors, and ladies' club.
Oversee the care and maintenance of all physical assets and facilities.
Coordinates the marketing and promotional programs to promote facility services and amenities.

Retail Management
Oversee and maintain a profitable retail merchandise concession, including planning, purchasing, inventory tracking and diversity, record keeping, policy development, customer experience, and POS system management.

OTHER DUTIES/RESPONSIBILITIES
Golf Operations Management
Monitor the daily reservation system, the pace of play, recordkeeping, and fleet management of carts and maintenance vehicles.
Develop and manage an innovative tournament program, group outings, and leagues that service all customer segments.
Oversee the operations of a well-managed practice facility, driving range, par three course, and 18-hole championship course.
Develop, maintain, update, and utilize customer database.

Player Development
Manage golf instruction program, including lessons in individual and group clinics.
Ensure professional instructors are available.
Develop and oversee player development programs for a diverse population, including women, families, seniors, and juniors.
Utilize the player development resources of PGA programs, PGA junior league, youth on course, and others.

SUPERVISORY DUTIES: Supervises golf course superintendent, two food and beverage managers, and manager of golf.