Assistant Director, Accounts Receivable

Illinois Tech Student Financial Services strives to educate, empower, and support students with an understanding of financial options and resources in an approachable environment. Reporting to the Director of Student Accounting, the Assistant Director for Accounts Receivable is a key leader in the Student Accounting Office and a member of the enrollment management team, providing leadership on all aspects of the student account receivable lifecycle including accounts receivable setup and account resolution. This role will support the Director in execution of new partnerships, student billing, third-party receivables, and 1098T generation within the Office of Student Accounting and will provide support for reporting and audit requirements. This role will supervise the student account analyst and ensure a high-quality experience across all key operations and services.

Bachelor's required.

Minimum of 5-7 years of progressive experience in bursar, accounts receivable, or third-party billing services.

Experience in bill generation and third-party collections.

Knowledge of federal student/student aid regulations and guidelines

Proficiency using Microsoft Excel for data analysis and visualization

Preferred knowledge of Ellucian Banner or Collegue software; other system knowledge beneficial as well.

Exercises great attention to detail utilizing analytical and problem-solving skills.

Demonstrate the ability to adapt in a high pace environment

Must keep abreast of changing guidelines for cash management and student collections.

Must be able to manage multiple projects and coordinate with collaborators simultaneously.

Demonstrated ability and experience to handle complex and sensitive issues.

Strong written and verbal communications with proven ability to maintain collaborative relationships with internal and external constituents in order to provide support for the office and the students it serves required.

Demonstrated ability to work in a team-based environment.

Excellent commitment to diversity and to service the needs of a diverse population

Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently

Interacts effectively with peers and superiors to address and resolve issue

Influences management by supplying key data that assists in decision making