Home Administrator

Who We Are

Maine Veterans’ Homes is a non-profit, award-winning senior services healthcare provider, offering unparalleled care and comfort to approximately 600 of Maine’s veterans, their spouses, and Gold Star parents in our six homes throughout the state. Created by the Maine Legislature in 1977 to provide long-term care services to Maine’s Veterans and eligible family members, we continue today to operate as an independent, nonprofit organization. We opened our first home in Augusta in 1983. Since then, we have established locations in Caribou, Scarborough, South Paris, Bangor and Machias.

We Are Independent of the VA

MVH is a separate, nonprofit organization from the Department of Veterans Affairs. We work closely with the U.S. Department of Veterans Affairs to access federal funding for Veterans’ benefits and care. We rely on the generous donations of individuals and organizations to help enhance the quality of life for residents by providing funds for activities, equipment, and facility projects.

Our highly skilled staff are specially trained to provide the physical, emotional, and mental support and care Veterans need.

Our success can be directly attributed to our staff’s unwavering commitment to our Vision and Core Values in caring for Maine’s Veterans. Each of our six homes has been recognized by the industry’s leading healthcare organizations, placing MVH in the top five percent in quality measures for nursing homes across the nation.

At Maine Veterans’ Homes, we believe it is a privilege and our responsibility to provide care and support for those who honorably served our country, as well as for their families. Our mission, “Caring for those who served,” is at the forefront of all that we do as a Provider of Choice, Employer of Choice, and Veteran Advocate.

Position Summary
At MVH-Augusta, the Administrator supports the home’s unique model that fosters an innovative resident and staff-centered environment. They provide guidance and leadership that maintains the Small House Model philosophy and principles, while creating innovative ways to improve revenue and mitigate costs.

This role is responsible for the overall leadership and daily operations of the Augusta Home, ensuring residents receive the highest quality of care and service in alignment with MVH’s mission, values, and regulatory standards. The Administrator oversees all aspects of facility management, including clinical operations, financial performance, human resources, and resident satisfaction, while cultivating a culture of respect, collaboration, and excellence among staff.

The Administrator provides strategic direction, supervision, and accountability to all department leaders and represents the Augusta Home within the broader community, ensuring strong partnerships with veterans’ organizations, families, volunteers, and local stakeholders. 

Key Responsibilities

• Operational Leadership: Plan, develop, and direct all programs and services to ensure quality, stability, and compliance with MVH policies, state and federal regulations, and VA standards.
• Champion of the Small House Model: Lead and sustain a culture that embraces resident choice, autonomy, and belonging. Promote teamwork, relationship-based care, and household-level decision-making that empowers both residents and staff.
• Resident-Centered Care: Ensure each resident attains and maintains their highest practicable level of physical, mental, and psychosocial well-being.
• Team Development:     Recruit, mentor, and retain a high-performing, mission-driven workforce.     Provide training, performance evaluations, and opportunities for professional growth.
• Financial Stewardship: Manage budgets, payroll, reimbursement processes, and fiscal reporting to meet performance goals while ensuring resources support quality care.
• Compliance & Quality: Oversee all regulatory compliance, including licensure, audits, and reporting. Lead Quality Assurance and Performance     Improvement (QAPI) initiatives focused on measurable outcomes and continuous improvement.
• Community Engagement:     Serve as the public face of MVH Augusta, representing the Home at community events, veteran activities, and professional gatherings.     Strengthen connections with local organizations and families.
• Collaboration:     Partner closely with MVH’s Chief Operations Officer, Central Office leadership, and the Board of Trustees to implement system-wide goals and advance organizational excellence.

What We Offer:

· MainePERS Pension Plan — Secure your future with a trusted public retirement system

· Generous Paid Time Off — Recharge, rest, and take care of what matters

· Comprehensive Insurance Coverage — Health, dental, and vision plans that support your well-being

· Tuition Reimbursement — Invest in your future and advance your career with our support

· And MUCH MORE!