Administrative Specialist II

POSTING INFORMATION

Internal Title

Administrative Specialist II

Position Type

Classified

Faculty / Non-Faculty / Administration

Non-Faculty

Pay Band

3

Level

5

Department

Health Services

Job Purpose

The Administrative Specialist performs routine administrative tasks in support of the Director, Physicians, Nurse Practitioners and Nurses. Schedules appointments and ensures the smooth function of the front office for Student Health Services that provides care to over one thousand patients per month.

Minimum Requirements

High School Diploma required. College degree in business or accounting preferred. Clerical experience in an ambulatory healthcare setting required. Computer skills required, specifically utilizing an appointment scheduling software system, data entry, information systems and document storage systems. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities

Knowledge of medical terminology preferred. Excellent interpersonal skills.

Additional Comments Regarding Position

Office is fast-paced. Must be able to perform duties under pressure. Contact with sick students, medical personnel and the general public occurs daily.

Special Instructions to Applicants

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background and credit check.

All applications must be submitted online https://jobs.cofc.edu.

Salary

*$31,200 - $39,991

Posting Date

10/15/2025

Closing Date

10/24/2025

Benefits

• Insurance: Health/Dental/Vision
• Life Insurance
• Paid Leave: Sick/Annual/Parental
• Retirement
• Long Term Disability
• Paid Holidays
• Free CARTA Bus Service
• Employee Tuition Assistance Program (ETAP)
• Employee Assistance Program (EAP)
• Full Benefits Package – Click Here

Open Until Filled

No

Posting Number

2025143

EEO Statement

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

Quicklink for Posting

https://jobs.cofc.edu/postings/17285

Job Duties

Activity

Answers the phone and schedules appointments determining the level of care required. Assist students on how to check-in for their appointment and schedule appointments online. Advise students on alternate care facilities, when needed. Documents appropriately in medical record platform, Medicat. Directs other telephone calls following office procedures and takes messages as necessary.

Essential or Marginal

Essential

Percent of Time

60

Activity

Documenting patient questions or concerns that are clinical in nature using the Pink-Sheet EHR platform.

Essential or Marginal

Marginal

Percent of Time

10

Activity

Assists with checking patients in and out to ensure smooth and efficient patient flow.

Essential or Marginal

Marginal

Percent of Time

20

Activity

Assists students with medical referral needs. Processes referral requests form providers and enters appropriate information into EHR regarding student referral. Follows up for clinical notes and with providers as needed.

Essential or Marginal

Marginal

Percent of Time

10