Associate Director, Lab Services

Miami, FL Full-Time Core Laboratory

Summary

The Associate Director of Laboratory Services oversees a multi-disciplinary team to meet regulatory standards and optimize efficiency within budget constraints. Fosters ethical business practices, ensures customer-focused systems, and upholds accountability in clinical and support staff. Responsibilities also includes in staff management, collaboration with executives on policies, and development of clinical care and patient education programs.

Responsibilities

• Ensures maximum efficiency and responsiveness within budgeted resource allocations. 
• Manages a multi-disciplinary, multi-skilled workforce to comply with standards set by accrediting, licensing, regulatory agencies, and the Public Health Trust. 
• Shared responsibility includes developing and maintaining effective working relationships with all service-providing disciplines while conducting business ethically and respecting customers' rights. 
• Develops and implements customer-focused systems, processes, and behaviors. Establishes systems of accountability for clinical, clerical, and support personnel to ensure timely and accurate customer service.
• Provides leadership through developing, communicating, implementing, and evaluating the mission, goals, and objectives of the Lab Services area, ensuring alignment with the Division, Medical Staff, and Public Health Trust. 
• Develops ongoing Performance Improvement plan, as well as communicates, implements, and evaluates, aligning with the philosophy of the Executive Performance Improvement Council and the department Performance Improvement Council. 
• Primary responsibility includes ensuring that clinical, administrative, and environmental issues are communicated and understood within the department and Public Health Trust. 
• Ensures appropriate technology and systems are used and analyzed to convey information effectively. 
• Conducts staff recruitment, retention, evaluation, and motivation. Implements department goals and responsibilities. 
• Responsible for staff development participation in orientation, training, and mandatory educational programs. 
• Collaborates with executives in developing, implementing, and evaluating programs and policies related to fiscal, human, materiel, and informational resources. Develops and manages appropriate clinical care, efficient case management, and effective patient and family education programs. 
• Ensures continuity of care, early discharge planning, and effective utilization of Public Health Trust and community resources. 
• Performs all other related job duties as assigned.

Skill

General Competencies: Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Management Competencies: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skill in monitoring/assessing the performance to make improvements or take corrective action. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to plan, implement, and evaluate programs. Ability to establish goals and objectives. Ability to recognize, analyze, and solve a variety of problems.