Health System Clinical Director of Pharmacy

ABOUT THE MA STATE OFFICE OF PHARMACY (MSOPS):??? 

The MA State Office of Pharmacy (MSOPS) Pharmacy Distribution Center (PDC) provides medications via central fill in unit dose or blister card form for DDS, DPH, DMH, DOC, and HOC facilities throughout the Commonwealth of Massachusetts. 

JOB OBJECTIVE: 

Reporting to the Health System Director of Pharmacy (HSD), Director of Pharmacy Operations and Account Management, and Cardinal Health Clinical Director, the Health System Clinical Director plans, organizes, and directs all functions of the MSOPS pharmacy clinical services.   

PRIMARY POSITION ROLES: 

• Maintains a professional presence throughout the system including communications with pharmacy staff and MSOPS leadership; interfaces with client, medical staff, administrative personnel, DOPs, and clinical managers/pharmacists 

• Provides direction to the HSD and Clinical Managers/Pharmacists regarding management of clinical programs and initiatives within the health system that enhance patient care and patient outcome, reduce adverse events, and improve financial performance  

• Ensure that site DOPs and Clinical Managers/Pharmacists maintain the health system clinical programs and therapeutic initiatives  

• Assists HSD and Clinical Managers/Pharmacists with recommendations for management of the cost of sales within the facility 

• Assures pharmacy services and activities are carried out to meet goals and standards of both Cardinal Health and MSOPS as defined by the RFR 

• Participates in the development, maintaining, and updating of pharmacy Policy and Procedure manual for the system within PolicyTech 

• Actively participates in system P&T committee and all other facility P&T committees as defined by MSOPS assuring (but not limited to) the following items are part of the committee meetings: current drug trends, formulary additions, formulary deletions, annual formulary approval, non-formulary drug use, drug shortages, cost control initiatives, updates to the Policy and Procedure manual, annual review of order sets and protocols, black box warning, ADR reporting, pharmacy intervention reporting, controlled substance audit reporting, automation reporting 

• Participates in developing and maintaining an Antimicrobial Stewardship program, in conjunction with multidisciplinary team members 

• Participate in MSOPS committee meetings necessary to enhance practice and patient care 

• Achieve acceptable scores as defined by Cardinal Health on operations assessments/audits (PPA, Regulatory, Accreditation, BOP, etc) 

• Define and manage the activities and performance of pharmacy leadership team and pharmacy staff  

• Recruit, hire, retain, and separate employees using Cardinal Health policies and procedures 

• Arrange/conduct hospital and pharmacy orientation for new hires within 60 days 

• Develop and implement a training and competency program for all staff and maintain records of those completed competencies 

• Assure approval of MUE criteria, perform MUE, and report results in committee meetings 

• Assure development and implementation of a process for all drug recalls  

• Adheres to facility and departmental policies and procedures.  Complies with all requirements related to risk management, safety, security, fire, and infection control.  Complies with all applicable state, local and federal regulations 

• Understanding and Accountability of/for the requirements and all deliverables of the RFR/Contract and all attachments. 

• Reports 

• Hours of operation and coverage by management team to include weekends 

• Develops system-based econotherapeutic (ET) programs. Sets clinical goals for each facility within the system  

• Responsible for the Clinical section of the Pharmacy Performance Audit 

• Provides direction by assisting with development of action plans for the facilities within the system to meet ET goals 

• Utilizes DCOA as an objective tool to work with specific Medical Staff Departments or Utilization Management Teams to improve medication utilization 

• Ensures clinically related quality improvement programs (i.e. ADRs) meet all proprietary, regulatory, and accreditation standards 

• Prepares clinical reports for the Account Team Clinical Director and client as required 

• Provides direction in hospital formulary management and serves as a consultant regarding P&T topics 

• Serves or actively participates on applicable system committees 

• Coordinates pharmacy school teaching and residency programs within the health system 

• Ensures that information from Clinical Team is disseminated to each facility and that information requested by the Clinical Team department is submitted in a timely manner by each facility within the system 

• Provides guidance to the HSDOP in the submission of success stories 

• Provides clinical support to facilities without a clinical manager or when clinical manager is unavailable 

• Participates in the recruitment and hiring process 

• Ensures that reports for the pharmacist intervention program and clinical services are complete 

• Coaches/manages/trains pharmacy staff; ensures that a leadership development program is in place for key pharmacy staff 

• Provides clinical education support for each facility in the system by conducting in-services or workshops on corporate initiatives and identified problem areas 

SECONDARY POSITION ROLES: 

• Maintains safety-integrity-professionalism of pharmacy at all times including communication with coworkers 

• Provide in-services to pharmacy staff and facility professional staff 

• Perform special projects as requested 

• Perform as Staff Pharmacist as needed 

• Other duties and work scheduled as assigned to assure continuity of service to MSOPS 

SKILLS USED TO PERFORM:  

• Effective interpersonal skills 

• Ability to prioritize 

• Supervisory skills 

• Pharmacist skills 

• Presentation skills 

• Negotiation skills 

• Financial management skills 

• Stress Management skills 

QUALIFICATIONS: 

• Bachelor of Science in Pharmacy (BS Pharm) or Doctor of Pharmacy (PharmD) degree from an ACPE-accredited school of pharmacy?? 

• Active Registered Pharmacist License in the Commonwealth of Massachusetts in good standing? 

• Completion of an ASHP-accredited PGY1 Pharmacy Residency, or a minimum of 5 years of experience in a clinical acute care setting 

• Board certification highly preferred 

• Previous experience with drug formulary management preferred 

• Prior experience as a Pharmacy Supervisor/Manager or evidence of progressive leadership responsibilities preferred 

• Ability to work on-call as needed on a rotational basis

• Ability to travel within the state as needed

• May require vendor credentialing.

CRITICAL DEMANDS: 

• Customer oriented at all times - must be diplomatic 

• Manage diverse workforce 

• Pressure to perform in emergency situations 

• Overall decision-making responsibility 

• Constant interruptions 

• Ability to handle multiple projects