Energy Solutions Manager

Position Summary:

Reporting to the VP of Member Engagement, the Energy Solutions Manager is responsible for managing the Co-op’s energy efficiency programs as well as related social and environmental initiatives. The Manager will collaborate with key NHEC stakeholders to develop, direct, and oversee monitoring, evaluation, and regulatory compliance of energy efficiency programs, ensuring the Co-op meets current and future requirements. In addition, the Manager will partner with internal subject matter experts to investigate, develop, and recommend programs, initiatives, and measurable goals that align with evolving energy policy, while also serving as the people leader of the Energy Solutions team. The Manager will also partner with the Energy Solutions Executive on all regulatory and reporting activities.

Responsibilities and Essential Functions:

• Manages program administrators and other staff working in Energy Star Home, Home Performance with Energy Star, Home Energy Assistance, Energy Star Products, Small Business Energy Solutions, Large C&I Retrofit, Municipal Program, Load Management, and Distributed Energy Resources such as solar and geo-thermal interconnection.
• Identifies opportunities for improvement in workflow, management, member service, automation in energy efficiency programs, and implements these improvements on a continuous basis.
• Ensures each energy efficiency program is supported by multiple program administrators for the purposes of operational consistency, member support, and succession planning.
• Evaluates and implements other opportunities for improvement in the organization of the Energy Solutions team, including contracting, vendor relationships, inter-connection, business development, and marketing.
• Works with the Energy Solutions Executive to establish monitoring and evaluation plans to determine the effectiveness of the NHEC's energy efficiency programs and ensures compliance with ISO-NE requirements. Oversees contractors who are engaged to complete evaluations.
• Builds relationships within the Co-op with relevant departments (including Operations, Engineering, Finance, Member Engagement, and Power Resources) to both meet member needs and ensure these teams are knowledgeable about its programs.
• Participates in cross-utility and stakeholder teams and sub-groups, in coordination with the Energy Executive, to represent NHEC strategic goals and member interests regarding current and future EE plan development and regulatory issues.
• Collaborates with Energy Executive to jointly represent NHEC’s strategic goals and member interests through involvement with affinity organizations, such as the Energy Efficiency and Sustainable Energy Board, Northeast Energy Efficiency Partnership and Consortium for Energy Efficiency.
• Oversees annual strategic planning and legislative activities to provide input and feedback to help guide program development. 
• Works in partnership with the Energy Executive in the development of the Triennial Plan via NHSaves to the Public Utilities Commission.
• Hires and develops high performing team members, sets clear expectations, develops an environment to support employees in obtaining the knowledge and skills they need to succeed. Conducts regular 1:1 meetings, performance assessments, and professional development plans with direct reports.
• Supports the strategic goals of NHEC by developing, reporting on, and achieving Balanced Scorecard objectives.
• Supports financial goals of NHEC by collaborating on the development of program budgets and plans. 

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Education and Experience:

• Bachelor of Science degree in Accounting, Business Management or related field, plus ten (10) years of related experience in developing and implementing a wide range of programs, products and services which impact members, or 11 years of equivalent experience in lieu of bachelor’s degree
• Experience with programs, products and services include but not be limited to energy efficiency, renewable energy, account management, load growth and retention, and technical support.
• Must be able to effectively lead across a wide range of disciplines including engineering, project/program management, field operations as well as cross functionally within other divisions.
• 2-4 years as a People Leader. Strong leadership skills with the ability to guide staff, allocate resources effectively, and drive results.
• Excellent written and verbal communication skills.

Preferred Education and Experience:

• An advanced degree
• Prior experience in a utility environment.
• Ability to identify and implement process improvements that enhance efficiency while maintaining seamless service.
• In-depth knowledge of the energy consumer’s fuel-blind value chain, from commodity supply to end use.
• Expertise in developing market-driven energy solutions and building business infrastructure to support profitable programs, products, and services.
• Understanding of electric utility infrastructure, operations, and support to implement optimal energy solutions

All NHEC Staff:

• Embody NHEC core values and encourage others to do so as well.
• Power Restoration
• Assistance with power restoration is required of all employees.
• Employees will be assigned functions to support power restoration and for some employees that may be different from their normal duties.
• Such assistance may require working nights, weekends and holidays which may involve considerable extra hours.
• In order to meet this working condition, all employees are required to provide a personal phone number where they may be reached after hours.  This number will only be used for internal purposes.
• Safety
• Safety shall be an integral part of every employee’s job and includes being proactively aware of potential hazards not only to themselves but also their co-workers and general public.
• Safety is at the forefront of everything we do at NHEC, therefore becoming ingrained within our culture.  NHEC is committed to the safety of our employee’s, members, and general public.
• Professional Development
• Take proactive steps towards personal and professional growth, seeking out opportunities for skill enhancement and staying abreast of industry trends.

Working Conditions:

Normal office conditions, occasional overtime may be required. Positions eligible for a hybrid work schedule will be dependent upon management approval & workload, however on-site office work in the Plymouth, NH area will be required.??

Will be required to work long hours on occasions, especially during major system outages. Limited travel required in the performance of work responsibilities and representing NHEC at various professional and association meetings. 

ADA physical and environmental factors.

• Prolonged sitting or standing
• Pulling twisting, kneeling,
• Lifting up to 50
• Member facing

Additional Information

Review of applications will begin October 27, 2025, and will continue until the position has been filled, or otherwise closed.  Please be prepared to provide a resume and cover letter to complete your application. Any application not containing a resume and cover letter will be considered incomplete.

Compensation:

NHEC views compensation in a holistic and transparent manner. We are committed to providing our employees with work-life integration, generous time off, comprehensive health and retirement benefits, and additional programs that enhance our employees and members lives.

The targeted salary range for this position is $136,733.22-156,214.23 with anticipated pay for new hires between the entry and midpoint of this range and could vary above or below the listed range. Pay is based on non-discriminatory factors including but not limited to work experience, education, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of NHEC's total compensation package for employees.

The Organization: 

Headquartered in Plymouth, New Hampshire, NHEC is the largest member-owned electric cooperative in New England, providing electric utility service to consumers and businesses in 115 communities throughout New Hampshire. There are 220+ employees serving our members, which is at the heart of everything we do and every decision we make, and our mission is to provide our members access to affordable, reliable electric service options that support and simplify their lives. The electric utility industry is currently undergoing enormous change as consumers look for new ways to manage energy costs through renewable energy, distributed energy resources such as solar arrays and battery storage, energy efficiency, electric vehicles, and energy-related apps on smart devices. 

There is much to be proud of in our existing organization, and a genuine enthusiasm for what the future holds. It is an environment in which individual leadership and initiative are highly valued and encouraged, and success is viewed as a shared accomplishment to be celebrated by all. Ensuring our members have the energy they need, the information they want, and a partner they can trust is what makes us difference. We invite you to learn more about the impact you can have by exploring our website at www.nhec.com.

EEO Statement: 

It is NHEC’s policy to provide equal employment opportunities for all applicants and employees. NHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, veteran status, military service, marital status, sexual orientation, gender identity or expression, genetic information or any other status protected by applicable law.  

NHEC will make reasonable accommodations for qualified applicants and employees with disabilities.

FLSA Classification: Exempt
Job Classification: People Leader
Safety Sensitive: No
Pay Grade: 15