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Director, Health Services

Westfield State University

Details

Posted:

October 25, 2025

Location:

Westfield, Massachusetts

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Category:

Healthcare

Director, Health Services

Campus Title: Director, Health Services
State Job Title: Director
Department: Health Services
Job Code: HA6000
FLSA Status: Exempt
Funding: 7115-0100
Bargaining Unit: APA
Job Type: Full-time, Permanent
Timeframe: 52 weeks
Shift: Monday-Friday 9:00am-5:00pm
Regular Days Off: Saturday and Sunday
Supervision Received: The Director of Health Services is supervised by the Dean of Students and is a key leader in the overall Enrollment Management and Student Affairs Division.
Supervision Exercised: Full and part-time professional staff inclusive of nurse practitioners, registered nurses, and administrative staff.
Salary: $100,000.00-$110,000.00 (Salary to commensurate with education and experience)

General Statement of Duties:
The Health Center at Westfield State University provides primary health care for eligible students. The Director of this nurse practitioner based center should be familiar with medical office standards, practices, and policies. This position requires leadership, keen attention to detail and organization, strong communication, and fierce advocacy skills. The Director will provide direct patient care, along with supervision, management, oversight, and evaluation of the team. This is a twelve-month position and requires an on-campus presence five days a week, with the occasional weekend or evening hours.
Duties and Responsibilities:
Duties include but not limited to:
Essential:

Serve as the lead Nurse Practitioner to assure care and advocacy for eligible students. Provide care for other community members in the event of an emergency.
Recruit, on-board, supervise and evaluate nurse practitioners and office staff.
Establish and maintain medical compliance standards, guidelines, and policies.
Create and execute a strategic vision for Health Services that aligns with EMSA Division and the University as whole.
Manage and maintain smooth daily operations in the center to ensure students are receiving the best care possible, referrals and follow up when necessary, and assistance with health insurance concerns.
Responsible for immunization compliance, regulatory, procedural, licensing, and reporting requirements for the student body.
Supervise management and security of student health records in accordance with University's
Privacy Practices and review Privacy Practices annually.
Prepare annual immunization report for the State of Massachusetts, and coordinate influenza surveillance program as Westfield State University is a sentinel site.
Manage the department's laboratory certification under the State Department of Public Health
Clinical Laboratory Improvement Act (CLIA).
Participate and oversee in campus outreach efforts including but not limited to: education on college health-related topics, partnerships with local organizations, flu/covid clinics.
Maintain up-to-date Health Services website and all social media accounts.
Collaborate as appropriate with campus partners to create a seamless safety and support network for students and maintain office representation on the University-wide case management team.
Communicate, collaborate, and provide referrals with community-based health resources (local hospitals, physicians, health agencies, local and state Board of Health).
Supervise and manage inventory and ordering of medical supplies and equipment.
Prepare and manage Health Services' budget.
Adhere to professional guidelines and standards inclusive of those from National Association of Student Personnel Administrators, American College Personnel Association, and American College Health Association.
Other duties as assigned by the Dean of Students and/or Vice President of Enrollment Management and Student Affairs.

Non-Essential:

Collaborate with the Counseling Center, members of student groups, Student and Academic Affairs in promotion of campus health events and activities.
Communicate, collaborate, and meet with other state university health services' directors as needed.
Coordinate professional development program for staff of Health Services and Counseling Center when appropriate.

Job Requirements:
Qualifications:

Master's in clinical health field, doctorate preferred.
Licensed Nurse Practitioner, Adult or Family certification preferred.
Minimum of 8 years of experience, with a preference given to those who have College Health experience or extensive work in supervision and management.
Experience in women's health a plus.

Additional Information:
Salary:

Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage.

Employee Benefits:

Benefits are an important component of an employee's total compensation package.

Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.
Additional information regarding employee benefits is available on the University's Benefits & Wellness webpage.

Disability Accommodations

Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.

Background Check

Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.

To apply, visit http://westfield.interviewexchange.com/jobofferdetails.jsp?JOBID=194135

Internal Number: 6670054

About Westfield State University

In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. The University is dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.

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Director, Health Services

Westfield State University

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